Printer internal connection issues

Hello,
RE:HP Photosmart Printer 7150
About a month ago my printer stopped connecting with my HP laptop. I use windows xp with service pack 3 installed. I tried using the printer with another laptop and it works great. I have installedand reinstalled the printer and drivers and updated drivers. The USB ports work fine with other peripherals. The printer installs fine and is listed as my defult printer. The HP utility update for diagnosing printer issues cannot connect with the printer and so cannot diagnose the problem. I will appreciate any other ideas/advice.
Thanks
3 answers Last reply
More about printer internal connection issues
  1. Restore does not erase your personal files and is reversible.
    click start
    click all programs
    click accessories
    click system tools
    click system restore
    check the box that says restore my computer to an earlier time, click next
    select a bold date on the calendar, a date before the problem started, click next
    follow through with the restore directions
    restart the computer after it finishes
    if the system restore does not work, select an even earlier bold date on the calendar and repeat the procedure
    try this with at least four earlier dates before giving up and trying something else
  2. soundguruman said:
    Restore does not erase your personal files and is reversible.
    click start
    click all programs
    click accessories
    click system tools
    click system restore
    check the box that says restore my computer to an earlier time, click next
    select a bold date on the calendar, a date before the problem started, click next
    follow through with the restore directions
    restart the computer after it finishes
    if the system restore does not work, select an even earlier bold date on the calendar and repeat the procedure
    try this with at least four earlier dates before giving up and trying something else



    Thanks for your suggestion. However, I have tried several different times and many different dates prior to the problem and has not resolved the printer not printing. I always get the message ' cannot be restored to the date' I have chosen. As a test, I can restore to more recent dates than the start of my printer issues. Again, thanks.
  3. Click:

    Start>Settings>Printers and Faxes>
    Right-Click your printer, select Properties
    Click "Ports" tab.
    A list of ports will appear. One port will be checked for your printer to use.
    Your printer should be using the "USB001 Virtual printer port for USB" (and your printer listed in same row).
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