XP User credentials gone or not recognized

We have 4 peopleon a home version of MS XP.
My daughters user name is there, however none of the widows programs will load, like PowerPointfor example and her beloved Itunes acts as if a new user just signed on. Power Point does work forall the other user accounts. HOW DO I RESTORE HER ACCOUNT? THANKS YOU DESPERATE FATHER.
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More about user credentials recognized
  1. you can try, but not guaranteed:

    Restore does not erase your personal files and is reversible.
    click start
    click all programs
    click accessories
    click system tools
    click system restore
    check the box that says restore my computer to an earlier time, click next
    select a bold date on the calendar, a date before the problem started, click next
    follow through with the restore directions
    restart the computer after it finishes
    if the system restore does not work, select an even earlier bold date on the calendar and repeat the procedure
    try this with at least four earlier dates before giving up and trying something else

    And have you updated your anti-virus, and used it to scan your entire computer lately?
    Child's internet habits tend to accumulate malware. I strongly recommend you back up your personal files, on a daily basis, using an automatic online backup service such as MOZY.
    This way if the computer has more problems, you will be able to recover your files in the future.
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