Internet connection inturruption

rkw

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May 2, 2009
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18,510
I have a D-Link Wireless G router connected to a cable modem. Every thing works fine. I am able to access the internet from my Dell Laptop with Win Xp and also my Mac Book.
However I bought an HP laptop with vista last month. This laptop connects to the wireless network. However the internet connection gets interrupted, often when I navigate from one page to another and I get an error message. If I shut down this laptop and reboot it, sometimes I am able to get back to the internet. The wireless network connection does not get broken at all.

I have tried resetting the router etc. The wireless network is secured. I know this is a common problem and also that the solutions could be different for each set up.

What are the things I can do to troubleshoot this issue?

Thanks for any help.

RKW
 

n3f0ur

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Apr 14, 2009
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18,710
Could be interference. Move your laptops to the same room as the router and see how it goes.

If the laptop has any wireless card front-end program installed, uninstall them and use Windows wireless connection. D-Link is notorious for including their own programs which are useless to the experienced.
 

rkw

Distinguished
May 2, 2009
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18,510


Resolved:

When the security setting on the router was disabled the problem was solved.

rkw