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External hd: access denied, just explore

Forum Storage : Hard Disks - External hd: access denied, just explore

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My usb external HD (not flash memory) show a strange behaviour. In Explorer (Xp Sp3) they appear as folders, not as disks, and when I click open, “access denied” appears. I can only open them with right-click and explore command. The data transfer is also very slow and with a beep from the unit (maxtor one touch mini 2.5”/120gb). The same occours with a packard bell (2.5”/120gb). I’ve runned chdisk and other Hd reapair tools through System Mechanic 8, but the troubles persists (more with desktop, less with laptop). I’ve reinstall Os and check for viruses several times (ZoneAlarm antivirus and online) and I’ve updated everything, but the bug is till there. I don’t know what else to do. Anybody has a suggest? Thanks.

Ut, florence, italy

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did the drives come with any management software? check the box.

just sounds like some clever bit of programming gone slightly wrong.

Reply to montyuk
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Or worse, some malware with an autorun component snuck onto your hard disk. It's possible that it's causing access to fail when you try to open the disk. What files are on the main directory of the drive?

Reply to r_manic
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have you formatted it?

Reply to kyeana

I don't know what you mean for management software.
I only use System Mech 8 with several tools (registry, hd integrity etc).
I came from a long series of virus search and reinstals (the last 24h ago).
The pc seems works fine, but every time I connect usb ext hd,
I found folder icons instead drive icons, open denied (only explore)
and the data transfer damn slow. I'm repearing right now file system
and index of maxtor though a second pc and I'll format too.
Of course I'm thinking of an outorun malware, but I've make a lot of debugs,
even online and everytime I reinstall I format everything.
After two months I'm really tired. Do you know a paper
with detailed instructions to make a deep debug of an xp pro machine.
What hell are all these antivirus and win update for !
Thanks everybody.
ut

Reply to urbantucan
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not talking about formatting the pc, have you formatted the external drive?

Reply to kyeana

Yes, the maxtor and now it appears correctly in explorer, both in desk and lap (but it's empty !). Tomorrow I'll try to empty the big one and format it too. I'll see. The registry repear tool in System Mech works fine in lap, but non in desk. I'll see

Reply to urbantucan
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Any updates? Can you now open the disk normally in Windows Explorer?

Reply to r_manic

To this day any ext drive appears in expl as a folder, not as a disk, open denied, just explore. Apart from that pc is fine. For sure it's a virus, but I don't know where hell it is (after six or seven reinstall). Antivirus/firewall is Zonealarm and every microsoft patches are on. Strange that nobody talk about that on google (for my searches). thanks again.
ut

Reply to urbantucan
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Hmmmm... can you try going to Control Panel, Administrative Settings/Tools, Computer Management, Drive Management? Your external hard disk should appear on a list; try right-clicking on it and assign a driver letter to it.

Reply to r_manic

In Drive Management everithing ok. The ext drive appears corrtectly as volume K, the only difference is the icon (folder non drive) and that I can only explore it, if I click open it replies access denied. I can even assign a different letter but what changes ?
Thank for your patience.
ut

Reply to urbantucan
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Have you tried the disk on another computer? You may have to prepare yourself for a reformat, because I'm honestly mystified over your problem.

Reply to r_manic

Hello,

I don't mean to hijack this thread, but this is the exact same problem that I am having. Googling for advice everyone says to take ownership of the drive. I think I have ownership but I still get access denied.

This problem started for me when I was reinstalling my Windows XP. After installation, it said that there was some problem with Explorer (I think I saw it said a problem associated with a file called BX(?)). But I continued to connect my external USB HD drives. The second first one got the usual HD icon, but the second external drive became a file icon.

And that I got access denied. Oddly, when I turn off the drive and turn it back again, after autoplay, I can ask to open it with explorer. But directly accessing it is denied.

I believe the original person and I are having similar problems.

I would like to get this fixed without having to format the entire drive (its 240GB full of my data).

Any ideas?

W.

Reply to welchanos
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I'm still quite mystified by what happened here... according to the OP his system is clear of viruses or malware, eliminating that as a cause.

And I don't think formatting the drive would fix anything anyway... the problem is probably with how the OS sees the hard drive, and not the hard drive itself.

The only suggestion I have left is to reformat and reinstall Windows. Sorry I couldn't be of more help :(

Reply to r_manic
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you can formate it

Reply to 112inky
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Hi guys,

Thanks to forums like these, I've come across lots of problems that I know would have taken days if not weeks to solve, not counting nightmares!

Urbantucan's dilemna is one of them, and I want to share a solution that I hope will solve his problem.

1. Do either one of the following [ a. or b. ]:
a. Turn off the Autorun feature of your device (your external hard drive):
1) right-click device -> properties
2) click AutoPlay tab. Under "Actions", click "Select an action to perform" radio button
3) click on "Open folder to view files" to highlight it, then click "OK" button
b. Prompt action to take:
1) right-click device -> properties
2) click AutoPlay tab. Under "Actions", click "Prompt me each time to choose an action"
radio button, then click "OK" button.
2. See if you can open your device (your external hard drive) by double-clicking it.
If you still get an "Access denied" message, release it, unplug it, then plug it in again.
3. If you followed 1.a. above, you should get a window that displays the contents of your
hard drive. If you followed 1.b. above, you should be prompted to take action. Click on
"Open folder to view files", then you should get a window that displays the contents of
your hard drive.
4. Set your folder options to show hidden and system files:
a. click "Tools->Folder optons..."
b. click "View" tab and under "Hidden files and folders", enable "Show hidden files and
folders"
c. uncheck "Hide extensions for known file types"
d. uncheck "Hide protected operating system files [Recommended]"
5. Your hard drive window contents will most likely now show a file called "Autorun.inf"
whose content most likely includes a command line to execute a file (usually another
"Autorun.exe" ) in either the "Recycled" or "Recycler" subfolder.
6. DELETE, I repeat, DELETE this "Autorun.inf" file.
7. Then, also delete both the "Recycled" or "Recycler" subfolders.
8. Release your external drive.
9. The next time you plug your external hard drive in, you should have your regular icon
back, and your "Access denied" problems gone!
10. Good luck!!!

Reply to EuSnake

This has been driving me demented for the past couple of days and EuSnake has got it absolutely right!

You're a star man, thank you very much indeed.

Reply to llamagod
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