Thermaltake 750 Watt Toughpower, Gigabyte P35 DS4, Core 2 Duo 6600, 2 x 1 GB GSKILL RAM, Creative X-Fi Extreme Music, 250 GB Western Digital, 1 DVD, 1 external DVD-RW, Windows XP Pro SP2.
My previous graphics card was a Gecube 1950 XTX. I downloaded and installed the 8.2 drivers from ATI site and the PC ran without problems.
Recently I bought a Sapphire 3870 X2, so I uninstalled the 8.2 drivers from my system, removed the 1950 XTX card, and plugged the 3870 X2 card in. When I turn on the PC, it boots normaly but when it logs on to Windows a blue screen of death appears with the following message:
" A problem has been detected and windows has been shut down to prevent damage to your computer. An attempt was made to execute non-executable memory.
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any new installed hardware or software. Disables BIOS memory options such as caching or shadowing. If you need to use Safe mode to remove or disable components, restart your computer, press F8 to select advanced setup options, and then select safe mode.
Beginning dump of physical memory. Physical memory dump complete. Contact your system administrator or technical support group for further assistance."
Every time I restarted the system the above blue screen appeared. Then I decided to remove the 3870 X2 and put the 1950 XTX back in. No blue screen appeared, so I nstalled the 8.2 drivers with no problem. Then again I switched the cards so my system had the 3870 X2 in it and turned on the PC (the only difference was that unlike the first time, this time I had the 8.2 drivers installed already). The blue screen appeared again, but after one restart I didn't see any blue screen, and the only message I got was that there was an unknown PCI device (a yellow questionmark in device manager under "Other Devices - Pci Device" ). The computer was running fine, I played a couple of games and for about a week I didn't have any blue screens (just the message for the unknown PCI device).
Recently, the 8.3 drivers were made available. I downloaded them from ATI site, I unistalled the 8.2 drivers, but when I restarted the blue screen appeared again. I resolved the situation following the same steps described in the previous paragraph.
It seems to me that every time that ati drivers will be updated, in order for me to install them, I will have to switch to my previous card, install them and then put the 3870 X2 back in again. Can you suggest any way to overcome this problem?
It's under "Other Devices - PCI Device". When I go to properties, it prompts me to install drivers for this PCI Device (I don't know what device this is since the only PCI card on my system is my X-Fi extreme music sound card). I try to find them automatically on the internet, but in vain. I have installed all new drivers from Gigabyte (motherboard), but still I have the PCI device message.
yes it could be the HDMI sound drivers. I haven't downloaded them from ATI , cause I don't want to have any incompatibility issues with my creative extreme music drivers. Anyway I have disabled that unknown PCI device with no problems.
My problem is that every time I want to install new ATI drivers I cannot do it with the 3870 X2 on. I have to switch back to the 1950 XTX, install the drivers and then put the 3870 X2 back on. If I try to uninstall let's say the 8.2 drivers in order to install the 8.3 drivers with the 3870 X2 on, I get a blue screen as soon as I restart the PC. I have never faced such a problem!
