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Iomega External Harddrive not found

Forum Storage : Hard Disks - Iomega External Harddrive not found

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I have had a USB Iomega harddrive for six months. It has always worked without a problem until about a week ago when without warning, it stopped being recognised by the computer. I have never before had any problems with it.

I've tried plugging it in to three different computers, using both Windows and Ubuntu.

It doesn't appear in My Computer, but if I look in Device Manager, it shows up, although the only thing I am able to do is unistall the drivers. I tried unistalling and reinstalling them: a message appeared telling that a new device was found, it was installing the drivers, the drivers were installed, it was now available to use... However, it still doesn't show up in My Computer and no AutoPlay happens, so it appears that nothing has changed.

I don't understand, as the computer obviously sees something, but not enough...
What can I try?

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Does it show up under disk administration?

Reply to jitpublisher

It sounds like you need to allocate it under disk management.

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
Reply to aford10

Assign it a letter under disk management (Windows).

------------------------------ Google is your friend and Bob's your uncle
Reply to evongugg

For Ubuntu, you may have to manually mount it.

------------------------------ Google is your friend and Bob's your uncle
Reply to evongugg

It appears under Disk Management, but only as 'disk 2, unknown, unreadable'.

Reply to frog46

You should be able to right click on it and allocate it. You could also try a chkdisk.

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
Reply to aford10

I've tried to right click on it and the only available options were Properties or Help, so I was unable to assign it a letter - or do anything else.

Reply to frog46

Try booting to the command prompt in the recovery console. Use the 'fixmbr' command to rewrite the MBR. It may have become corrupt.

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
Reply to aford10

Hi frog46, check out following resource that may help you to find solution:

http://free-tips-tricks.blogspot.com/2009/01/hard-drive-not-recognized-found.html

Reply to janebush08

Um... I'm not really prone to posting on forums or anything--in fact I'm pretty much a big computer newb, or so I've been told--but I'm trying to solve a problem that is LITERALLY just like this one. Everything is pin-point similar to what's going on with my external harddrive....

Could someone help me, please? I managed to figure out everything up to "command prompt" and then it all mostly went to hell. If someone could talk me through it that would be great.

Reply to VioletQuery

Have you allocated the drive in disk management?

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
Reply to aford10

My supreme computer ineptitude I hope can be excused, but otherwise yes, I think I have. I went to the Disk Management and assigned it to another letter. It prompted me to format in order to properly access it, and from there I wasn't sure what to do. It would only let me view "Help" and "Properties" otherwise...

Reply to VioletQuery

You need to format the drive once you've brought the drive online.

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
Reply to aford10

frog46 wrote :

I've tried to right click on it and the only available options were Properties or Help, so I was unable to assign it a letter - or do anything else.




I am having the same exact problem with my 1 tb iomega external hard drive. It is recognized under device manager, I have uninstalled it and reinstalled it several times. A message will pop up saying that it is ready, but it won't show up anywhere for me to access it. Under disk management it shows up as disk 2, but is unallocated and doesn't show up as a tb. I have no option to allocate it. Also, me drive will go through a beep, pause, beep, pause, for several minutes when it is first turned on. I know very little about computers, but I have very important information on this drive, which is about three quarters of the way full. Let me know if you, or anyone else, knows how for me to get this working again without losing my info.
Thanks.

Reply to dw0236473

In disk management, right click on it and assign it a drive letter.

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
Reply to aford10

aford10 wrote :

In disk management, right click on it and assign it a drive letter.



When i right click, the only options I get are "properties" and "help". Do you have any other ideas?

Reply to dw0236473

Is it 'online'? Basic or dynamic? Listed as healthy? Have a solid blue bar on it?

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
Reply to aford10

aford10 wrote :

Is it 'online'? Basic or dynamic? Listed as healthy? Have a solid blue bar on it?



Ok, I don't know much about this stuff, but I will do my best. It is not being recognized with a letter. It says basic. It say Healthy (EISA Configuration). And it has a solid black line on it. My other external hard drive which is functioning properly says basic, Healthy (Primary Partition), and has a solid blue line.

Also the external drive that is working says NTFS under File System, where the drive that isn't working says nothing.

Another weird thing is that the drive that is not working says 3.86 GB with and unallocated underneath it, where it is a 1 TB drive. The drive that is working correctly says the proper amount of space that it holds.

Reply to dw0236473

EISA configuration is usually for an OEM restore partition. That's an odd format for a newer drive.

I would try removing the EISA format.
http://www.associatedcontent.com/a [...] tml?cat=15
# Go to start -> Run
# Type on the run window " cmd.exe "
# The command prompt window will appear; in that write "Diskpart" (you can write directly "diskpart" in the run window).
# A window will open. In that type "list disk".
# You will see a list of disk you are using most probably if you using one disk (hard drive) it will show disk 0.
# Then type "select disk 0".
# Then "list partition".
# It will show the partitions of the hard drive you are using.
# Then see the type of the partition, in one of them there will be written EISA configuration ( or something like that).
# Select the partition as "select partition (partition number 0, 1, 2 ...).
# When you selected the EISA partition.
# Type "automount enable".
# It will show a message that the partition is enabled.

Here is a nice walk through on how to allocate a drive and assign a drive letter.
http://www.microsoft.com/windowsxp [...] /ntfs.mspx

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
Reply to aford10

I followed all the steps and found the OEM and it says "mounting of new volumes enabled" but I can't get the drive to show up anywhere. I is acting as if nothing has changed. Like I said, I really don't know much about this stuff, but I can't get it to open. I don't know if has anything to do with the fact that I have vista, but I am still lost. I'm going to keep everything up exactly how it is, so if you have any other suggestions, I will be ready for them. Thank you for helping me out so much.

Reply to dw0236473

Now that you've done the above steps, does it still say EISA 3.86GB in disk management?

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
Reply to aford10

yeah, it says the same thing.

Reply to dw0236473

Unfortunately, I don't know of any other way to get it to NTFS format without formatting the drive. Which would involve erasing the drive.

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
Reply to aford10
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