Tom's Hardware > Forum > Graphic & Displays > ATI > 3870x2 or just new ati cards fan problems

3870x2 or just new ati cards fan problems

Forum Graphic & Displays : ATI - 3870x2 or just new ati cards fan problems

Tom's Hardware: Over 1.4 million members in 6 different countries available to answer all your high-tech questions. Sign up now! Its free!
Ask the community Add a reply
Word :    Username :           
 
fleakiller   03-15-2008 at 07:27:51 PM

Who has had the fans go out or come new with bad fans? I have a 3870x2 after a month the fan started hiting the cover. Also i was wondering if there was a difference that it made from the card being in a tower or a desktop ( ie horizontal or vertical )
Thanks all!!!

------------------------------ 8088 @ 2 mhz
Add a reply
Sponsored Links
Register or log in to remove.
railroaderron   03-17-2008 at 10:20:45 AM
- 0 +

I have a visiontek 3870x2 and mine seems fine with regard to fan clearance. I would RMA back if Possible.

Reply to railroaderron
fleakiller   03-26-2008 at 02:48:21 AM
- 0 +

Well i am surprised that there was not more of a reply from people since i have read in the forums of people getting new cards with bad fans right out of the box,I am not bashing ATI or anything like that, I like the card alot. But here is a good one that i would like to get some help with, i sent the card in to get fixed payed $9.00 dollars to ship a one month old card in for fan problem, waited two weeks to get it back the same way i shipped it out , the repair paper work said that they (diamond) retighten the fan!. I am sorry but i am just alittle upset at this point how should i handle this! Thanks all

Message quoted 1 times
------------------------------ 8088 @ 2 mhz
 Reply to fleakiller
stoner133   03-26-2008 at 03:18:50 AM
- 0 +

I've never had any problems with the fans on any of my ATi cards. The one currently in my computer is three years old. I would RMA your card.

Reply to stoner133
jimmysmitty   03-26-2008 at 04:02:35 AM
- 0 +

fleakiller wrote :

Well i am surprised that there was not more of a reply from people since i have read in the forums of people getting new cards with bad fans right out of the box,I am not bashing ATI or anything like that, I like the card alot. But here is a good one that i would like to get some help with, i sent the card in to get fixed payed $9.00 dollars to ship a one month old card in for fan problem, waited two weeks to get it back the same way i shipped it out , the repair paper work said that they (diamond) retighten the fan!. I am sorry but i am just alittle upset at this point how should i handle this! Thanks all



I would check with Diamond as they may use the ATI reference cooler but of their own design normall. Or it might be their own. I prefer Sapphier brand ATI cards as every single one(from my 9800XT) all the way to my HD2900Pro has been a solid card.

Or if you feel up to the task see if you can tighten the fan yourself as it may just be a bit loose. But the last resort would be RMAing it to the retailer and maybe picking up a different brand like Sapphire or another besides Diamond.

------------------------------ http://www.steamcalculator.com/76561197970703804/camo_sig.png
 Reply to jimmysmitty
fleakiller   03-26-2008 at 08:52:43 AM
- 0 +

jimmy i understand what you are saying and i can do the repairs myself but why!, i spent 500 dollars for a card and it has problems i am a forman for a large crane company for the west coast i am 50 years old and back in the 80's i went to work two hours early to dig in the trash behind computer stores to build my first 8088 !!!! I know i can RMA it and or repair it but this is not what i am trying to find out i thought i would get some good replys from here !! i have been reading /looking at this site for a long time and have seen MANY GOOD REPLYS TO HELP PEOPLE over the years but maybe i was wrong :(

------------------------------ 8088 @ 2 mhz
 Reply to fleakiller
fleakiller   03-31-2008 at 09:36:22 PM
- 0 +

UPDATE: After getting ahold of Diamond they agreed to pay for ship the card there and back so we will see what happens! TO JIMMYSMITTY sorry for the reply as i said i was a little upset at the time! and i do thank you for the reply

------------------------------ 8088 @ 2 mhz
 Reply to fleakiller
jaydeejohn   04-01-2008 at 12:26:18 AM
- 0 +

Thats why theres no returns on most electronics. The more complex, the higher the risk of something going wrong. This isnt exsclusive to ATI, Diamond, nVidia evga etc. Just comes with the territory I guess. Hope it all works out

------------------------------ I went drifting, thru the capitols of tin, where men cant walk and cant freely talk, and sons turn their fathers in
 Reply to jaydeejohn
firebird   04-04-2008 at 03:38:21 AM
- 0 +

Using a Sapphire card now with no fan issues. I've only purchased 1 ATI chipset on a card other than from Sapphire, and I didn't like it much; Visiontek. I'll stick with Sapphire from now on.

------------------------------ Maximus Formula | q9550@3.6 | 4 GB Kingston HyperX @1106 5-5-5-15-2t | Zalman 9700 | Silverstone 750 | Sapphire 3870x2 | Visontek 3870 OC | 500 GB Vista 32 OS | 74 GB Raptor RAID0 | 74 GB Raptor RAID1 |Samsung SATA DVD | X-Fi Fatal1ty | Thermaltake Armor
 Reply to firebird
acidpython   04-04-2008 at 04:42:20 AM
- 0 +

Always ran with Sapphire i don't know why since my older 9550 ran hot as hell XD. I haven't noticed any problems apart from the lovely sapphire logo peal off as i did an extreme overclock :)

Reply to acidpython
fleakiller   04-16-2008 at 08:35:31 AM
- 0 +

Well here is another update i sent the card in on 4-1 and i just got it back today 4-15 they told me that they replaced the card i took the card out and i just had to wonder what in the @#%$#!! is this company thinking about!!!! First off Diamond is one day away from me so it took(lets be nice and say four days to ship card there and back that gave them 10 days to find out the fan was bad then they shiped me this card that looks like thishttp://i143.photobucket.com/albums/r155/georgerush/P4150084.jpg


Message edited by fleakiller on 04-16-2008 at 04:01:19 PM
------------------------------ 8088 @ 2 mhz
 Reply to fleakiller
aznguy0028   04-16-2008 at 09:55:13 AM
- 0 +

my sapphire runs fine...no probs :) ::crosses finger::

------------------------------ http://valid.canardpc.com/cache/banner/590311.png
 Reply to aznguy0028
whallenich   04-16-2008 at 11:46:47 AM
- 0 +

Ditto my Sapphire runs fine :)

------------------------------ Nick Whalley
 Reply to whallenich
robertdv   04-19-2008 at 10:45:33 AM
- 0 +

I had a sapphire, returned it (bad fan). Got another sapphire: and is working fine now!

Reply to robertdv
fleakiller   05-04-2008 at 10:25:11 PM
- 0 +

LAST UPDATE HOPEFULLY, Well after firmly but polity asking to talk to a manager i was giving to a gentleman named Mario. First off i want to say thanks to him he was what customer service should be about he worked with me i got my card replaced with a new one all is good!! my Faith is restored in Diamond. P.S. the only thing i have to say is that it is sad that it had to get to this point i deal with a lot of customers in my line of work and good customer service is getting harder to find lets hope that companies see that and a happy customer is a good customer


Message edited by fleakiller on 05-05-2008 at 09:06:36 PM
------------------------------ 8088 @ 2 mhz
 Reply to fleakiller
jcampbell   06-03-2008 at 05:50:38 AM
- 0 +

Hi I have the Sapphire Radeon HD 3870 X2, had the same problem, took Sapphire apart, found the Plastic-"Lock-washer" was warn thin and no longer held the Fan-Shaft in place, allowing it to drop and rub on the Fan Shroud, the only thing holding the spinning fan in place is the motor Magnets.
It’s the fault of the plastic lock-washer.
I now use Da.
Danger Den DD-3870-X2 Full Cover Radeon HD3870 X2 GPU Copper Water Block


Message edited by jcampbell on 06-03-2008 at 06:16:35 AM
Reply to jcampbell
Ask the community Add a reply
Tom's Hardware > Forum > Graphic & Displays > ATI > 3870x2 or just new ati cards fan problems
Go to:

There are 800 identified and unidentified users. To see the list of identified users, Click here.

Forum map
Bestofmedia Forum ©
2000-2009 Bestofmedia Group
Page generated in 1.685 seconds
Please mind

You are about to answer a thread that has been inactive for more than 6 months.
If you still wish to proceed, please ensure that your posting is original and does not duplicate or overlap any prior responses to this thread.

Add a reply Cancel
Sponsored links
  • Ask the community now
  • Publish
Ad
Related Topics
See all relatives topics
They won a badge
Join us in greeting them