Gateway 4200-09 arrow keys will not function to get into safe mode

[rich5lee]

Hello,
I have a Gateway 4200-09 desktop, running Win Vista Home Premium and the arrow key will not allow movement to get into safe mode, I can type password, I have tried USB and a regular keyboard (PS2), same on both. Would like some help, thanks in advance.

 

[rich5lee]

Sorry, it is DX 4200-09 Gateway

 

[rich5lee]

No, I have had not had any replies to help...

 

[rich5lee]

I keep getting emails from the site about my post, but NO one (not even a staff member) has made a reply post...

So my answer to the many email about my post is;

No replies, no help...

 

[rich5lee]

Can some one please help with this...

 

[rich5lee]

Can some one tell me how to get a little help here, about my post (see link below) made in March 2012,

Link:
http://www.tomshardware.com/forum/249391-44-gateway-4200-arrow-keys-function-safe-mode#t902216

Thanks in advance.

 

[rich5lee]

Still no help, gee...