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Gateway 4200-09 arrow keys will not function to get into safe mode

Last response: in Windows Vista
March 9, 2012 6:52:08 PM

I have a Gateway 4200-09 desktop, running Win Vista Home Premium and the arrow key will not allow movement to get into safe mode, I can type password, I have tried USB and a regular keyboard (PS2), same on both. Would like some help, thanks in advance.
March 9, 2012 7:10:57 PM

Sorry, it is DX 4200-09 Gateway
March 19, 2012 12:54:42 PM

No, I have had not had any replies to help...
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March 29, 2012 2:20:31 PM

I keep getting emails from the site about my post, but NO one (not even a staff member) has made a reply post...

So my answer to the many email about my post is;

No replies, no help...
May 7, 2012 6:35:06 PM

Can some one please help with this...
May 17, 2012 1:01:03 PM

Still no help, gee...