Itunes keeps crashing

nmcglynn

Honorable
Mar 11, 2012
4
0
10,510
Hello,
I don't really know where to post this, so I decided to post it here. I am using Windows Vista. When first start my computer, and open iTunes, iTunes will work for anywhere from a couple of second to a couple of minutes. If I start iTunes by plugging my iPhone in, it usually works long enough for a sync. Eventually it crashes and says "itunes has stopped working. A problem caused the program to stop working correctly." Whenever I try opening iTunes again, the program will never open until I go to windows task manager and end the iTunes process tree. When I do open it afterwards, it opens for a second and immediately crashes.

Does anyone have any advice on what to do? I have tried uninstalling and re-installing iTunes and that doesn't work. I've read somewhere that maybe it is a corrupted file, but I don't really know what that means, and what to do to solve it.
 

nmcglynn

Honorable
Mar 11, 2012
4
0
10,510
Here's the problem report...

Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.6.0.40
Application Timestamp: 4f56cf56
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.22777
Fault Module Timestamp: 4cb73001
Exception Code: 80000003
Exception Offset: 00010004
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160