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Itunes keeps crashing

Last response: in Windows Vista
March 11, 2012 5:31:26 AM

I don't really know where to post this, so I decided to post it here. I am using Windows Vista. When first start my computer, and open iTunes, iTunes will work for anywhere from a couple of second to a couple of minutes. If I start iTunes by plugging my iPhone in, it usually works long enough for a sync. Eventually it crashes and says "itunes has stopped working. A problem caused the program to stop working correctly." Whenever I try opening iTunes again, the program will never open until I go to windows task manager and end the iTunes process tree. When I do open it afterwards, it opens for a second and immediately crashes.

Does anyone have any advice on what to do? I have tried uninstalling and re-installing iTunes and that doesn't work. I've read somewhere that maybe it is a corrupted file, but I don't really know what that means, and what to do to solve it.

More about : itunes crashing

March 11, 2012 5:32:03 AM

Here's the problem report...

Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version:
Application Timestamp: 4f56cf56
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.22777
Fault Module Timestamp: 4cb73001
Exception Code: 80000003
Exception Offset: 00010004
OS Version: 6.0.6001.
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
March 11, 2012 5:39:42 AM

Also, please note that this only occurs on the itunes of one user. If I switch to the guest user, it doesn't crash.
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March 11, 2012 7:23:15 AM

Also, it only crashes when connected to the Internet.