My computer cD drawer wont open

Hello, Neither my computer Cd drawer or DVD drawer will open. Have taken off the face cover and pushed the buttons and nothing happened
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    Hello, Neither my computer Cd drawer or DVD drawer will open. Have taken off the face cover and pushed the buttons and nothing happened


    If Windows is trying to load the directory tree of the disk, the tray may be locked for awhile.
    You can force Windows to quit and open the tray by opening Windows Explorer and right-clicking the CD/DVD drive and select "Eject."
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