I am unable to clean up my C drive and when trying to run the defrag program I keep getting the message
"Disk defragmentor has detected that Checkdisk is due to run on the volume HP Pavillion C: run Chkdsk /f. "
However when I type that into the command box I get the message "chkdsk cannot run because the volume is in use by another process" It then asks if I want to run it at next startup but this makes no difference and so groundhog day begins.
Anyone got any ideas please???
You dropped the ball describing what happens next. You said defrag won't run because of a pending ChkDsk operation. You also said you tried running ChkDsk from the Run program box. This may have been unnecessary. Here's the part we're missing... Did you re-start your computer? If yes, did ChkDsk run? If it did, Defrag should now work. If No, then ChkDsk is permanently scheduled (but never runs) and needs to be cleared.
Thanks for the quick response and apologies for the lack of information, most of this is like Latin to me and I blindly do whatever the computer suggests! No, ChkDsk is not appearing to run, every time I start up though I get a message"Please wait while windows verifies that all protected windows files are intact and in their original versions" Don't know if that has any bearing on the problem. Also the hard drive was partitioned when I bought this and the D drive (4.58GB FAT32) defrags ok. The C drive (144GB NTFS) won't even analyse before defrag. You mentioned the ChkDsk schedule may need to be cleared, any pointers on how to go about that?
Open Windows Explorer and right-click the C drive.
Select properties, then tools, and perform error check, but don't set any extra test. Allow to finish.
When check is done, close everything.
Click Start>Run and enterCMDagain.
Enter this:fsutil dirty query c:
It should give a report that says "Volume - C׃ is NOT dirty."
Close the CMD window.
It should be dead now. ? Let's hope so.
1. No dfrgntfs.exe or dfrgfat.exe found.
2. Blue screen on boot up with brief message "Checking file system on C: The type of file system is NTFS. Cannot open volume for direct access, windows has finished checking the disk".
3. During the error check after nearly completing phase 2 (most of the blue bars showing) The message "Windows was unable to complete the disk check"
4. During the last check suggested I got the message "Volume C: IS dirty.
Boot up successful but appears to have lost all user accounts and their data. Mrs Mechanic is about to have my boll***s (and not in a pleasant way) is there any way I can retrieve these accounts and their data. "You should have backed it up" has not gone down well, she's having a sense of humour failure!
Yes it boots ok (although all settings have changed) In the control panel > User accounts there is:
HP-Owner, (which is the administrator account) and although my wife and daughters original folders are showing and I have access to them through my computer> C: > Documents and Settings - the contents of all folders have virtually disappeared.
No restore points but the piriform program has so far found 144GB of lost files and is churning through them as I type. Looks promising so far but still has an estimated 4 hours left. Thank's for the help, I came across this site by accident but have been amazed at the depth of knowledge people have and their willingness to give people in need their time. Absolutely brilliant!