Tom's Hardware > Forum > Storage > Hard Disks > How To Replace Faulty Maxtor 3200 With Upgraded Model

How To Replace Faulty Maxtor 3200 With Upgraded Model

Forum Storage : Hard Disks - How To Replace Faulty Maxtor 3200 With Upgraded Model

Tom's Hardware: Over 1.4 million members in 6 different countries available to answer all your high-tech questions. Sign up now! Its free!
Ask the community Add a reply
Word :    Username :           
 
deej130   04-21-2009 at 03:40:19 PM

I brought a Maxtor external hardrive in 2007. However it is now broken and I cannot access it. I have called up Seagate who now own Maxtor and they have said that they can only replace my Maxtor 3200 with a restored 3200. I know they don't make these models anymore and I am wondering how can I get Seagate to replace my hardrive with an upgraded model instead. The guy on the phone said there was some way Seagate could probably do this if i build up a case or something like that.. he wasn't very specific as the phone conversations are recorded. Does anyone have any ideas?
Thanks

Add a reply
Sponsored Links
Register or log in to remove.
Bronze Storage badge r_manic   04-22-2009 at 06:19:45 AM
- 0 +

It all depends on your warranty policy. If you're really entitled to a free replacement, you also have to check what "replacement" really means.

Personally, I don't know why Seagate would replace your old hard disk with a newer, "upgraded" model. Unless you were willing to pay extra for the new drive?

Reply to r_manic
Ask the community Add a reply
Tom's Hardware > Forum > Storage > Hard Disks > How To Replace Faulty Maxtor 3200 With Upgraded Model
Go to:

There are 1013 identified and unidentified users. To see the list of identified users, Click here.

Forum map
Bestofmedia Forum ©
2000-2009 Bestofmedia Group
Page generated in 0.350 seconds
Please mind

You are about to answer a thread that has been inactive for more than 6 months.
If you still wish to proceed, please ensure that your posting is original and does not duplicate or overlap any prior responses to this thread.

Add a reply Cancel
Sponsored links
  • Ask the community now
  • Publish
Ad
Related Topics
See all relatives topics
They won a badge
Join us in greeting them
How do I win badges?