I'm trying to help a colleague get a new PC so I trundle off to www.overclockers.co.uk to what they have on offer.....mmmm A Primo Gamer AMD Athlon X2 5200 machine looks like a fairly decent config for what he wants, but there are no real details on the website so I send this off to their pre-sales support:

Can you please advise what otherboard is supplied in your Primo Gamer AMD Athlon X2 5200 machine?

To which overclockers reply: the board is part of a barebones system sir

No **** sir? Ok we try again since I obviously didn't spell check the first e-mail: Please forgive the typo - "otherboard is supplied" should have read "motherboard is supplied"

The reply: Thank you for your web note. the motherboard is the one supplied with the system.

Customer service of the highest level ..... guess they don't need my business!

Are you having a laugh?

Which brand and model of motherboard is supplied with your Primo Gamer AMD Athlon X2 5200 machine?

I wonder if they will reply?

UD.

wow based off of that right there, you can definately tell they the person answering your replies does not care nor feels enthusiastic about their job and therefore will provide you with little if any assistance. Your best option will be to go witha different company!

Yes, it's a pity as I've purchased from them before and was pretty happy with the service.

I guess times change!

Oh and those were two different people's replies!

LOL i actualy laughed at that, shcroled down the bit where you wrote "are you having a laugh?" and made me laugh even more lol.

Once returning a faulty graphics card, i emailed them asking how to send it back, they told me to contact the manufacturer. So i sent overclockers the exact same email 2 days later and they told me to send the faulty unit back to them..lol wtf? what a mess........it did get replaced in the end by the way if you where wandering, by overclockers. There all a bunch of uber n00bs me thinks.

Im not saying anything sarcastic at all..

Promise....

Not one, nadda, niet, nine non....


They were obviously given a question beyond their wildest intelligent limitations...

Or they put so many different ones in, they dont know them selves...

Look on the bright side...

It could of been a Phenom with and exploding motherboard....

He really should have said.. the motherboard that has the 775 socket.

"The motherboard is the one supplied with the system"

thats like saying:

put that over there becuase yeah whatever......

WTF???????!..........GIMP!.............lol

Only if they were magicians, that was an AMD box.

It means the guy didn't know. There may be more than one bare bones system that they use. He should have done a little research and at least told you it was one of two or three though.

It's like trying to find out what HD comes in a Dell. The guy told me "We have many brands/models in the warehouse. We buy whatever is cheap in bulk, so there is no way to know which brand/model you will get."

Granted Dell is a he!! of a lot larger than OC.co.uk, the guy should have put a little more effort in.

I would go up the chain a little more, maybe make a phone call. I'm sure you will get an answer. If it comes in a bare bones system I suspect it's a cheap mobo.

Hold on its you !!!!!


Its a ASUS Bare bone pc

Asus Vintage V3-M2V890, it says it in the details....

Its on the spec

Primo Gamer AMD Athlon X2 5200+ 2.6GHz SILENT DDR2 System

AMD X2 5600+ 2.6GHz, Asus Vintage V3-M2V890 Barebones System, 2GB DDR2, 250GB SATA2 HDD, DVD-Writer, GeForce 8600 GTS 256MB GDDR3, Onboard 5.1 Audio, Gigabit LAN.


Its a asus complete machine with its own Asus motherboard

http://www.asus.com/products.aspx? [...] odelmenu=2

There ya go.........

Hope this helps

And before you ask, no its not Phenom compatible....

The link that you have sent tells me all I wanted to know - thank you.

I also got an answer from them:

Dear Dabe,

The motherboards are all different depending on what date you buy the systems and no im not having a laugh if I knew the exact one you would get I would tell you

Thank you too, that's all I wanted to know.

UD.