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Laptop Crashes When I Insert a blank CD

Forum Storage : DVD/CD Writers - Laptop Crashes When I Insert a blank CD

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xofweber   04-27-2009 at 04:34:27 PM

I have a new DELL Vostro 2510, running Windows XP.

The laptop has a Matshita DVD+- RW UJ-875s drive.

When I insert a blank CD in order to burn something (music, files, etc), 9 times out of 10 I get the blue screen of death.

Sometimes, and it seems most often to happen if I insert first an already burned cd and then wait for it to ask for a blank cd and then insert a blank cd, the drive works fine.

The lovely people in India and the Philippines who work for Dell have spent hours on the phone with me to no avail.

Short of sending my laptop back and losing 2 weeks of use, can anyone suggest something?

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lordsmurf   04-28-2009 at 08:08:06 AM
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Use TweakUI and turn off autoplay.
If you need help, read up at annoyances.org -- also a top place to download TweakUI

Some garbage may be auto-launching when a blank is inserted.

If it stops after disabling autoplay in TweakUI, then it would be a hardware issue.

------------------------------ DVD Burning Problems? Be sure you're using quality blank DVDs!
Visit http://nomorecoasters.com for help on choosing the best discs.
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ardnega   06-06-2009 at 12:36:07 AM
- 0 +

xofweber wrote :

I have a new DELL Vostro 2510, running Windows XP.
The laptop has a Matshita DVD+- RW UJ-875s drive .....

 

I have an Acer TravelMate 8200 running Windows XP with a Matshita DVD-RAM UJ-850S. It came pre-installed with NTI CD & DVD Maker 7 but I wanted to use Nero just to use the "No Gap Between Tracks" function and after started having the exact problem which I didnt really relate to the existence of 2 similar softwares creating a driver clash. I decided to uninstall Nero on a whim and it worked fine after that.

 

So this is a probable driver clash problem.

 

Hope this solves your problem.


Message edited by ardnega on 06-06-2009 at 12:37:19 AM
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