Imminent hard drive failure vista

[heath1966]

Hello,
my hp laptop has crashed and it will not let me do a factory and it says it has no restore points.... HELP!

 

[Ubrales]

If it says "no restore points" that means something is working; the computer booted up.

Stop using the computer.

Clone the hard disk on to a new hard disk.

See: http://www.apricorn.com/products/notebook-hard-drive-upgrade-kits/drivewire-ide-pata-sata-to-usb-hdd-adapter.html