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Error copying files to External Drive

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May 7, 2009 12:01:32 AM

Ok I have got some pretty good help from everyone on here so far so lets see if anyone can figure this one out. I have a WD Passport 320GB External Drive and it shows 298GB Available. Ok fine. Now it says I still have 185GB used and 112GB free. But here is the problem, I can not copy any more files to it because it has an error that says "Cannot copy *****.*** There is not enough disk space. Delete one or more file to free disk space, and then try again. To free up space on this drive by deleting old or unnecessary files, click Disk Cleanup." I can not figure out how I am out of disk space. I should have pleant enough to copy whatever I want to. Any help would be appreciated. Thanks.

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May 7, 2009 11:14:32 AM

IIRC, WD Passports have software that allow the owner to "write-protect" the drive. Maybe that's what happened? Can you also try the drive on another computer?

You can also check if there's really space left by going to Windows Disk Management (Windows+R, type "diskmgmt.msc", Press Enter).

Last resort is to see if you can back-up the drive, format it, and try again.
May 7, 2009 2:30:59 PM

Well as for the write-protect, I have never set that and I use this drive on a daily basis. I back up all my movies, games, music, etc. I just never had it this full. Disk Management shows that there is 298.02GB Total and 112.71GB Free(37%). I am stumped. This makes no sense to me. I am going to contact WD today and see what they say. If you think of anything else, I will be open for any advice. Thanks.
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May 7, 2009 2:47:53 PM

Well, I figured it out I think. WD support told me that since the HD is FAT32 format, I can not copy files larger than 4.0GB in size. I have to backup and then format the drive to NTFS. It sound correct but I would like someone to verify that this is correct because I do not want to spend forever copying files for nothing. This is a lot of data to move around and is going to be very time consuming. Thanks.
October 5, 2009 4:50:03 AM

I also had a same problem wih my HD...thanx for your info. :D 
January 5, 2010 4:02:30 AM

Hey I am also having the same problem and I was wondering if you could help. I tried copying mine in smaller parts as well but it won't even copy something that is 3 MB. I don't know how to check if i write protected the drive. Oh yeah, it works when I use it on a PC but not on my iBook (older version of macbook).

I am in Mexico at the moment and cannot call the US and need to back up all my stuff because I am ALSO having problems with my iBook which randomly started shutting down with no warning after about 40 minutes and not restarting until the next day. If anyone knows anything about either problem please help! Specifically the WD passport so I can back everything up before by computer turn on for the last time!!! Thank you!
May 3, 2010 7:40:33 PM

The filename can not be more than 25 characters (I believe this is the number). Fat32 does not support filenames as long as NTFS does. Try reducing the length of the file name. Hope this helps.
November 10, 2010 7:26:34 AM

http://jobsspider.blogspot.com/2010/11/problem-in-copyi...



jmcbride1983 said:
Ok I have got some pretty good help from everyone on here so far so lets see if anyone can figure this one out. I have a WD Passport 320GB External Drive and it shows 298GB Available. Ok fine. Now it says I still have


185GB used and 112GB free. But here is the problem, I can not copy any more files to it because it has an error that says "Cannot copy *****.*** There is not enough disk space. Delete one or more file to free disk space, and then try again. To free up space on this drive by deleting old or unnecessary files, click Disk Cleanup." I can not figure out how I am out of disk space. I should have pleant enough to copy whatever I want to. Any help would be appreciated. Thanks.

February 19, 2012 3:22:11 AM

jmcbride1983 said:
The filename can not be more than 25 characters (I believe this is the number). Fat32 does not support filenames as long as NTFS does. Try reducing the length of the file name. Hope this helps.



Split larger files into smaller ones using a software like HjSplit, and then try copying. It worked in my case.
December 8, 2012 2:57:52 AM

jmcbride1983 said:
Ok I have got some pretty good help from everyone on here so far so lets see if anyone can figure this one out. I have a WD Passport 320GB External Drive and it shows 298GB Available. Ok fine. Now it says I still have 185GB used and 112GB free. But here is the problem, I can not copy any more files to it because it has an error that says "Cannot copy *****.*** There is not enough disk space. Delete one or more file to free disk space, and then try again. To free up space on this drive by deleting old or unnecessary files, click Disk Cleanup." I can not figure out how I am out of disk space. I should have pleant enough to copy whatever I want to. Any help would be appreciated. Thanks.

Well, it seems as though the problem is the size of the file, since FAT32 won't accept anything over 4GB. I think I figured out a solution without formatting to NTFS: split the file into manageable pieces, and designate the output source as your external HD, then just join them together there. I haven't actually joined them yet, but it's splitting them up now as I'm typing, and once they're there, I see no reason why it couldn't put them back together. Fingers crossed, hope this helps.
June 27, 2014 9:08:44 AM

I was in a bind and having the same issue.....the solution was so ridiculously easy......I dont know if it will work for you, but my issue was I was given a G5 tower for a photo camp I teach. I have six of them and they all work great. Unfortunately could not copy any of the kids work onto the external drive. I sifted through really complicated answers on Adobe and Mac sites that I did not understand. I found the answer.....so easy. The computer was given to me by the wife of someone who died. It had been sitting in her garage and the date and time were off. I corrected this and viola.....it works. I dont know why but I am thrilled. I hope it works for all of you.
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