Tom's Hardware > Forum > Graphic & Displays > Graphics Cards > 3870x2 HDMI sound + SupremeFX II = no sound!

3870x2 HDMI sound + SupremeFX II = no sound!

Forum Graphic & Displays : Graphics Cards - 3870x2 HDMI sound + SupremeFX II = no sound!

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OK people, here is the deal.

I got a Asus Maximus Extreme + 3870x2 + SupremeFX II Sound Card.

Can't get any sound out of it. I've tried uninstalling hdmi drivers, didn't work. tried disabling them, didn't work. Tried uninstalling my 3870x2 drivers, couldn't install any sound drivers.

http://img150.imageshack.us/img150/6702/errorhs3.jpg

I need HELP! :@

Don't know what else to try. Getting pissed off about it. Two days trying no success.... PLEASE HELP ME OUT!!


Message edited by demon1br on 03-30-2008 at 11:50:29 PM
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Did you make sure that the SupremeFX is the defaoult sound device?

Windows likes to make the HDMI sound the default device.

------------------------------ Maximus Formula | q9550@3.6 | 4 GB Kingston HyperX @1106 5-5-5-15-2t | Zalman 9700 | Silverstone 750 | Sapphire 3870x2 | Visontek 3870 OC | 500 GB Vista 32 OS | 74 GB Raptor RAID0 | 74 GB Raptor RAID1 |Samsung SATA DVD | X-Fi Fatal1ty | Thermaltake Armor
Reply to firebird

firebird wrote :

Did you make sure that the SupremeFX is the defaoult sound device?

Windows likes to make the HDMI sound the default device.



No, i didn't. I don't know how. =P

I currently don't have SupremeFx II drivers installed. I can't install them.


Message edited by demon1br on 03-30-2008 at 11:45:44 PM
Reply to demon1br
- 0 +

What happens when you try to install the SupremeFx drivers? Does it say there is no compatible hardware?

To change the default sound (like to integrated so you at least get something) go to Control Panel and to sound and audio devices.

------------------------------ Phenom II X4 940 BE 3.0GHz - 1.25V > GA-MA790GP-DS4H > XFX ATI 4850 1GB > 4GB OCZ Platinum 1066MHz 5-5-5-15-2T > PCP&C 610W
Athlon II X2 250 3.0GHz > GA-MA770T-UD3P > Sapphire ATI 4650 512MB DDR3 > 4GB OCZ Platinum 1600MHz@1066MHz > XP/Win7 Enter 64
Reply to EXT64
- 0 +

Oh, I just looked at the picture and I see it says there are no compatible hardwares. I also see that it is Vista, so my default sound fix probably won't work either. Are you sure the drivers are Vista drivers?

 

edit: by the way, is that Portuguese? (I'm guessing since you are from Brazil and it looks like it)

Message quoted 1 times
Message edited by EXT64 on 03-30-2008 at 11:57:22 PM
------------------------------ Phenom II X4 940 BE 3.0GHz - 1.25V > GA-MA790GP-DS4H > XFX ATI 4850 1GB > 4GB OCZ Platinum 1066MHz 5-5-5-15-2T > PCP&C 610W
Athlon II X2 250 3.0GHz > GA-MA770T-UD3P > Sapphire ATI 4650 512MB DDR3 > 4GB OCZ Platinum 1600MHz@1066MHz > XP/Win7 Enter 64
Reply to EXT64
- 0 +

That board has no onboard sound, that's why it comes with a card. If you have it plugged in the second pciex1 slot (white) pull it out and put it into the first pciex1 (black).

Reply to dagger
- 0 +

Oh I see. Does Windows recognize hardware is present in Device Manager (or whatever Vista calls it)?

------------------------------ Phenom II X4 940 BE 3.0GHz - 1.25V > GA-MA790GP-DS4H > XFX ATI 4850 1GB > 4GB OCZ Platinum 1066MHz 5-5-5-15-2T > PCP&C 610W
Athlon II X2 250 3.0GHz > GA-MA770T-UD3P > Sapphire ATI 4650 512MB DDR3 > 4GB OCZ Platinum 1600MHz@1066MHz > XP/Win7 Enter 64
Reply to EXT64

EXT64 wrote :

What happens when you try to install the SupremeFx drivers? Does it say there is no compatible hardware?

To change the default sound (like to integrated so you at least get something) go to Control Panel and to sound and audio devices.



I can't install any drivers. The picture above says: your audio files are not compatible with your hardware.

This is all i can get at control panel >> sound. http://img144.imageshack.us/img144/2388/error2yt4.jpg

EXT64 wrote :

Oh, I just looked at the picture and I see it says there are no compatible hardwares. I also see that it is Vista, so my default sound fix probably won't work either. Are you sure the drivers are Vista drivers?

edit: by the way, is that Portuguese? (I'm guessing since you are from Brazil and it looks like it)



Im sure im using vista32bit drivers.

Yeah, thats portuguese.

dagger wrote :

That board has no onboard sound, that's why it comes with a card. If you have it plugged in the second pciex1 slot (white) pull it out and put it into the first pciex1 (black).



There is no black pci-e. I cant see them if they are there. =/

http://c1.neweggimages.com/NeweggI [...] 235-05.jpg

Reply to demon1br
- 0 +

In that picture there is. Is there not one on your board?

------------------------------ Phenom II X4 940 BE 3.0GHz - 1.25V > GA-MA790GP-DS4H > XFX ATI 4850 1GB > 4GB OCZ Platinum 1066MHz 5-5-5-15-2T > PCP&C 610W
Athlon II X2 250 3.0GHz > GA-MA770T-UD3P > Sapphire ATI 4650 512MB DDR3 > 4GB OCZ Platinum 1600MHz@1066MHz > XP/Win7 Enter 64
Reply to EXT64
- 0 +

demon1br wrote :

I can't install any drivers. The picture above says: your audio files are not compatible with your hardware.

 

This is all i can get at control panel >> sound. http://img144.imageshack.us/img144/2388/error2yt4.jpg

  

Im sure im using vista32bit drivers.

 

Yeah, thats portuguese.

  

There is no black pci-e. I cant see them if they are there. =/

 

http://c1.neweggimages.com/NeweggImage/productimage/13-131-235-05.jpg

 


See that little black thingy pressed right up against the big heatsink? :p

Reply to dagger

RAAAAAAAAAWWWWWWRRRRRRRRR!!!!

FOUND IT!!!

THX GUYS!!! I'll switch the sound card to the black pci-e and post the results here.

=*

Reply to demon1br

OH GUYS!
Thank you very much!
WORKED NICE!
THANKS THANKS THANKS!

Reply to demon1br
- 0 +

Wow, really? Glad it worked out.

(500 posts, yay!)

------------------------------ Phenom II X4 940 BE 3.0GHz - 1.25V > GA-MA790GP-DS4H > XFX ATI 4850 1GB > 4GB OCZ Platinum 1066MHz 5-5-5-15-2T > PCP&C 610W
Athlon II X2 250 3.0GHz > GA-MA770T-UD3P > Sapphire ATI 4650 512MB DDR3 > 4GB OCZ Platinum 1600MHz@1066MHz > XP/Win7 Enter 64
Reply to EXT64
- 0 +

Lol, that slot is the only one where the sound card will work. I did some deep research on all x38 boards, because I wanted to buy one.

Reply to dagger
- 0 +

just curious.... how good is that sound card compared to "x-fi fatal1ty professional series"

Reply to imrul

Quote :

ust curious.... how good is that sound card compared to "x-fi fatal1ty professional series"



Well, since Vista and dx10 have changed the way audio is handled, the X-Fi doesn't work as well as it does in XP. Games must use openAL for sound instead of the direct sound used in direct X in previous versions. So I had to install another Creative app, Alchemy, to provide EAX capability.

If you don't consider EAX a must have, I would not change the SupremeFX for the X-FI. The sound quality improvement is minor.

Another reason I changed was because I have a Creative 7.1 speaker set that only has 3 connectors for sound. The SupremeFX wanted 4 for 7.1. I could only manage 5.1 on my speaker until I got the X-FI

------------------------------ Maximus Formula | q9550@3.6 | 4 GB Kingston HyperX @1106 5-5-5-15-2t | Zalman 9700 | Silverstone 750 | Sapphire 3870x2 | Visontek 3870 OC | 500 GB Vista 32 OS | 74 GB Raptor RAID0 | 74 GB Raptor RAID1 |Samsung SATA DVD | X-Fi Fatal1ty | Thermaltake Armor
Reply to firebird
- 0 +

damn.... i feel stupid... i had bought x-fi, then later found out that the motherboard i bought the day after came with supremeFX.

Reply to imrul

I don't know what's with the driver for SupremeFX II sound card. What I did was buy a Creative Sound Card and Install the driver first then the computer can be able to detect the sound card otherwise it won't detect any sound card at all if you are not to install the driver first. Works for me

Reply to Anonymous
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