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[Solved] New Vista machine won't recognize old XP hard drive

Forum Storage : Hard Disks - [Solved] New Vista machine won't recognize old XP hard drive

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Best answer from r_manic.

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Hi all,

The motherboard on my old XP machine died a month ago. I got a new Dell running Vista. Today I tried to put the old hard drive in my new machine so I can move my documents, pictures, and music to the new computer but I couldn't get it to work.

The old hard drive is a Maxtor DiamondMax Plus 9 160GB SATA. I plugged it in the new machine and turned on the computer. I checked the BIOS and it recognized the hard drive. I booted into Vista and Vista did a little new hardware/device detected thing and said the device was ready to use after restart. I restarted the computer and checked My Computer. No luck--the old hard drive didn't show up. I checked Device Manager; it listed both hard drives and they were "working properly."

I did a little Googling. That led me to Disk Management. Again, the old hard drive showed up there. Although, unlike the hard drive that came with the new computer, it was not assigned a drive letter. When I right-click on the partitions on the old hard drive, the only thing that wasn't grayed out was "Delete Volume."

Any ideas?

Thank you in advance for your help!

Looked around a bit... you aren't using Norton as your anti-virus are you? http://www.geek.com/forums/topic/c [...] grayed-out
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Best answer

Looked around a bit... you aren't using Norton as your anti-virus are you? http://www.geek.com/forums/topic/c [...] grayed-out

------------------------------ Desktop | E7300 | P5KPL-AM | 2GB DDR2 667MHz | NVIDIA 9500 GT | ST3320613AS | w2228h
XPS M1330 | T8300 | Dell 0U8042 | 2GB DDR2 800MHz | NVIDIA 8400M GS | WD2500BEVS-75US | 1280 x 800
Reply to r_manic

Thanks for the pointer, r_manic! Norton something-or-other is installed on the new machine. (It is actually my girlfriend's parents' computer; I thought it would be easier to describe the problem in first-person.) :) I will try to play around with Norton when I am at their house tomorrow. I will keep you updated!

Thanks again!!

Reply to abscissaordinate

Don't thank me yet! It could be something else. :P Anyways, keep us updated! :) You may have to uninstall Norton to resolve the problem, just keep those install discs handy.

------------------------------ Desktop | E7300 | P5KPL-AM | 2GB DDR2 667MHz | NVIDIA 9500 GT | ST3320613AS | w2228h
XPS M1330 | T8300 | Dell 0U8042 | 2GB DDR2 800MHz | NVIDIA 8400M GS | WD2500BEVS-75US | 1280 x 800
Reply to r_manic

So it indeed was Norton GoBack that was causing all the trouble. I booted up the computer from the old hard drive and disabled GoBack when the GoBack splash screen came up. I then rebooted into Vista and everything worked the way they should!

Thanks again, r_manic!

Reply to abscissaordinate

Glad to be of help :)

------------------------------ Desktop | E7300 | P5KPL-AM | 2GB DDR2 667MHz | NVIDIA 9500 GT | ST3320613AS | w2228h
XPS M1330 | T8300 | Dell 0U8042 | 2GB DDR2 800MHz | NVIDIA 8400M GS | WD2500BEVS-75US | 1280 x 800
Reply to r_manic
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