Tom's Hardware > Forum > Storage > Hard Disks > Computer cannot read external harddrive

Computer cannot read external harddrive

Forum Storage : Hard Disks - Computer cannot read external harddrive

Tom's Hardware: Over 1.4 million members in 6 different countries available to answer all your high-tech questions. Sign up now! Its free!
Word :    Username :           
 

A friend was transferring via USB data from her Dell Espiron laptop (Windows XP) to an external drive (WD 5000 C032). Two things happened: During the transfer, someone a) unplugged the external drive and b) dropped the hard drive on the ground.

Now, the external drive cannot be read by any computer. When I plug it into my computer (XP), the hardware wizard "detects new hardware" and sees it as a WD device. (I can right click on the new hardware icon and view its properties, chose Stop to safely unplug it, etc.). However, the drive does not show up in the Explorer tree, nor is it listed in Computer Management > Storage > Disk Management Administrator.

Also, when the drive is first plugged into the computer, I can hear it spin for about 20 seconds, and then the spinning stops.

Any suggestions on what to try?

Thanks.

Sponsored Links
Register or log in to remove.
Tom's Hardware > Forum > Storage > Hard Disks > Computer cannot read external harddrive
Go to:

There are 540 identified and unidentified users. To see the list of identified users, Click here.

Please mind

You are about to answer a thread that has been inactive for more than 6 months.
If you still wish to proceed, please ensure that your posting is original and does not duplicate or overlap any prior responses to this thread.

Add a reply Cancel
Sponsored links
  • Ask the community now
  • Publish
Ad
They won a badge
Join us in greeting them