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New HD3870 wont play COD4...

  • Radeon
  • Diamond
  • Graphics
Last response: in Graphics & Displays
April 14, 2008 9:59:51 PM

Bought a HD3870 (Diamond) and when I go to play COD4, it crawls. I never had this problem with my 1950xt. I was able to play a map once with no problems, but as soon as the map changed, crawled to a stop. I'm using the default "optimized" settings too. The same settings my 1950xt had don't work either.

I was able to run 3dMark06 with no problems at all, worked great. Going to pick up rainbow six vegas 2 tomorrow and hope that works but I'm wondering if I should return the card for a replacement or find out if there is another issue going here.

More about : hd3870 wont play cod4

April 14, 2008 10:47:21 PM

Make sure games,drivers, are correct/latest
April 14, 2008 10:48:34 PM

What cpu? It matters too. :p 
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April 14, 2008 10:59:55 PM

I'd agree with Shadow most likely gfx drivers need reinstalling. Or maybe a game .ini hasn't re-optimized for the new card, just a matter of re-installing (BF2 was a good example of that).
April 14, 2008 11:53:57 PM

Sorry, here's my specs:

CPU: C2D E6400
RAM: 4gb DDR2 5400
Motherboard: Gigabyte GA-P35-DS3L
PSU: Antec Earthwatts 500w

When i first installed the 3870 I used catalyst 8.2. Then updated to 8.3. Then went down to 7.12 (3870 release drivers). Now i'm using the omega drivers.

I haven't tried reinstalling the game so I'll give that a try.
April 15, 2008 12:24:49 AM

you might need the hot fix for the card i had the same issue. the card isnt going into 3d mode in some games and needs the hot fix patch to fix it
April 15, 2008 12:26:22 AM

oh really? is it a firmware/bios patch or just a driver patch?
April 15, 2008 12:27:11 AM

go to settings and click dual gpu option. I had a 8800gts 512mb and it was crawling and i enabled dual gpu and then i had no more problems
April 15, 2008 12:49:59 AM

Mav: nope, didn't work.
April 15, 2008 12:53:18 AM

Do you have the latest patches for the game? Are you sure you completely removed the old drivers?
April 15, 2008 1:12:14 AM

I have the same card, Ati hd 3870 Diamond and i'm not experiencing any issues with cod4 with the 8.3 catalyst drivers.i suggest you reinstall the game and patches.
April 15, 2008 1:12:45 AM

Yes, and I use driver cleaner (is there a better program?) to remove everything.
April 15, 2008 1:24:21 AM

No, have you tried other games?
April 15, 2008 1:29:04 AM

I've tried Warcraft 3 and EVE-Online... and 3dmark06, as mentioned before. I'm reinstalling COD4 right now and i'm also going to install Oblivion after that.
April 15, 2008 1:33:06 AM

Hopefully the reinstall will work as this one do0es seem strange, good luck, and get back to us
April 15, 2008 3:03:39 AM

Well, reinstalling COD4 gave me a different symptom... My computer restarts now as soon as the map finishes loading -_- I changed drivers and installed the COD4 patches with no luck.

I'm installing oblivion to test. I will let you know how that goes.
April 15, 2008 3:26:02 AM

Oblivion is fine after patching it. Works great as well... Wonder what the hell is going on with COD4 :\
April 15, 2008 10:49:29 PM

That's strange too, because the game seems to be really stable and well-programmed / scalable.

Be persistent, I'm sure you will figure out what's happening soon!
April 17, 2008 6:44:22 PM

I have a hd3870x2 and when i first start COD2 itwill lock up system after i reboot all works fine, and it is the only time my computer locks up, i have not been able to find problum so i just restat system when i want to play COD2. Has anyone else had/have this happen to them??
April 18, 2008 6:42:05 AM

Try using the 8.4 Cats
April 18, 2008 6:04:35 PM

I had the same problem. Download the latest DirectX iteration, and you'll be fine. I'm running a 3870 with CoD4 and it's running smooth as silk. Only a little choppiness with multiple helicopters in the air.

Da Worfster
April 19, 2008 3:48:34 AM

Ok, i got it working (mostly...). I reinstalled DirectX with no luck. So I uninstalled the game, drivers, and the device. Reinstalled directx, reinstalled the device with Cat 8.2 and its working, so far. Only problem so far is that i got a stop error when i exited the game... gona run some memory tests tonight but i hope its all good.

Thanks for the help.
April 21, 2008 3:27:42 AM

I install cat 8.4 and it stop bsod when i start cod and framerate is better all is good :) 
April 21, 2008 1:05:15 PM

doesn't the hd3870 and hd3870x2 suck at CoD4?
April 21, 2008 4:49:07 PM

Nope they don't suck. I play COD 4 online at complete maximum on 1920 by 1200 at 40+ fps. Tiz two 3870's in crossfire , but bout same as 3870x2.
May 2, 2008 5:58:37 PM

fleakiller said:
I have a hd3870x2 and when i first start COD2 itwill lock up system after i reboot all works fine, and it is the only time my computer locks up, i have not been able to find problum so i just restat system when i want to play COD2. Has anyone else had/have this happen to them??

sup fleakiller,
i was running (2) Sapphire X1950 pros crossfire fine for months, swapped them out for 1 Sapphire HD 3870 x2 a few days ago... Ive uninstalled and re-installed driverd, COD4, dirx9c, MSI new bios and chipset drivers, I can play COD4 1-1/2 game then it freezes, Its at the point where ATI tech support can no longer help me out, MSI says I should have no problem, I am at a loss, I thought I had all the answers...
OS: Win XP Pro SP2 64 Bit
Board: MSI K9A Platinum Crossfire ATI 3200 Chipset Bios ver 1.8
RAM: 4GIG Patriot Extreme DDR2 800MHz
CPU: AMD Athlon 6400+ 64x2 3.2 GHz
Hard drives: (2) WD Caviar 250 GB
Graphics cards: (1) Sapphire ATI 3870x2 1gb card
PSU: Antec TruePower Quattro 850 watt
Burners: (2) Sony/Nec 7170A
Gigabyte Chassis 3D Aurora Tower
Sound Card: Creative labs X-Fi SoundBlaster Xtreme Gamer
Keyboard: Saitek Eclipse
Mouse: Logitek Mx518
LCD: Viewsonic 22” VG2230
SENNHEISER PC151 3.5mm Connector Circumaural Headset
May 4, 2008 8:02:06 PM

jcgross how are your temps on gpu? is it getting hot?. Also i don't quite get what you are saying about 1-1/2 game? i finally fixed my problem by installing gpu drivers,dircetx, .NETframeworks tnen in safe mode cleaned old drivers then reinstall all works good now but i don't know what really cause it
May 4, 2008 10:08:43 PM

the highest I have seen my gpu temps are hi 70's which ATI says is typical of this card to run at 90c under load. what I meant by 1-1/2 game is playing as far into 1 and 1/2 games of cod4, I did a fresh install of my os today and plan to re-do all this mess.
June 16, 2008 11:20:06 PM

:bounce:  HI All,
I bought 2 new pc identical HW both with Saphire 3870x2! So One of the 3870x2 cards was buggy from the start and i went back to get it replaced 7 times (it was making whistle noises but worked besides that). After the 7th time is changed brands to PowerColor 3870x2 thats when i got the direcX error on COD4. I swapped the video cards in the 2 pc and the error followed the Power Color card!!!! and i took that MOFO right back to the shop im requesting a ASUS brand now see how it goes.


I love ATI but after this exp im worried about my next replacement. I was lucky i bought 2 identical systems otherwise i would of asumed that this is normal. I bet alot of people think noisy & buggy cards are normal but after this if its not silent and works %100 im not keeping it we pay enough money for it to demand %100.
June 17, 2008 4:47:28 AM

well I'll tell you how I fixed my issue I rma'ed that Sapphire prick and bought a Nvidia 880GTS Alpha Dog edition, my only regrets now is I dont have a Nvidia board cuz I would SLI, as far as I am concerned ATI CAN SIT AND SPIN!!!!!!!
June 18, 2008 9:07:35 AM

I have had no probs with Gecube's ATi cards, Sapphire I have only my own experience which is positive, every1 else that I know with one has problems.