I need some help please !!~

[jan3ts]

Okay, i have a huge problem .. when i plug my tb external hard drive nothing appears except on the right where it shows that safety remove hardware.. it claims that its plugged in and ready to use .. but nothing else i alredy have the tb hard drive full and i really need these files can someone please help me ><

 

[sub mesa]

Check disk management, right click my computer in the start menu, then select Manage. Then click disk management.

 

[jan3ts]

Check disk management, right click my computer in the start menu, then select Manage. Then click disk management.

ive tried that but in there theres nothing

 

[sub mesa]

There is nothing? There is no start-menu? There is no My Computer? There is no Manage? There is no Disk Management? Or.... did you mean to say disk management couldn't find a disk?

Be more clear if you can.

 

[aford10]

When you say nothing appears, you mean the drive doesn't show up under my computer, correct?

 

[jan3ts]

yea thats what i mean .. sry

 

[aford10]

Is there any conflicts in the device manager?

Is it a USB external enclosure?

 

[sub mesa]

I didn't say go look for the drive under My Computer, but instead to look for disk management, which will become visible after you right click my computer in the start-menu, and then select Manage. If your language differs, the names will differ as well of course.

 

[jan3ts]

ive already looked for it under disk management .. it does not HAVE it and yes its an external device ? i havent been able to locate the device .. it just recognises it only for when i want to disconnect it

 

[aford10]

Are there conflicts in the device manager? That is the first place to look. Look for yellow ! next to a device.

If no to ^, then see below.

If you connect it by USB, uninstall the usb root hubs in the device manager and restart.