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Windows vista insert disk error

Last response: in Windows Vista
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June 3, 2012 5:44:15 PM

Hello,

Every time I try and put a CD into my laptop it doesn't load. I click on the CD/DVD drive in My Computer and it tells me to inset disk even though there's one in there.

I have tried uninstalling the dvd drive and rebooting and a couple of other things but still the same. Is it broken?
June 3, 2012 7:02:30 PM

Hi. Yes It sounds as though you need a new drive. Does it refuse to read both CDs and DVDs?
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