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Nero 7 error "reset occured" - fails everytime

Last response: in Storage
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June 6, 2009 8:09:32 PM

I keep getting burn errors all of a sudden with my Pioneer DVR-115D and Nero 7 (have also tried on Nero 8)

everytime i try and burn, it freezes somewhere between 8-20%.. then a minute or so later.. burn fails and the error message is "reset occured"


Here's some background info:
This is a homebuilt system and the dvd writer was taken out of another pc when i built this one.
Since i've built this pc (december) i've had to swap out the motherboard 3 times and the graphics card one because of compatability issues and faults.
Its only since the final motherboard change (Gigabyte EP45-UD3) that the buring started failing..

so.. i figured, due to the numerous hardware changes, i've probably got some driver conflicts somewhere.

decided to format the pc.. as it was geting a bit sluggish anyway..

just tried burning again on a fresh install and FAIL.


below is the error log generated by Nero.. I hope someone can understand the log and help me out.



Quote:

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 13:54:32

NT-SPTI used
Nero Version: 7.5.1.1
Internal Version: 7, 5, 1, 1
(Nero Express)
Recorder: <PIONEER DVD-RW DVR-115D>Version: 1.18 - HA 1 TA 0 - 7.5.1.1
Adapter driver: <IDE> HA 1
Drive buffer : 2000kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <PIONEER DVD-RW DVR-115D>Version: 1.18 - HA 1 TA 0 - 7.5.1.1
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD7501AALS-00J7B0 atapi Port 0 ID 0 DMA: On
DiskPeripheral : Maxtor 6B160M0 atapi Port 3 ID 0 DMA: On
CdRomPeripheral : PIONEER DVD-RW DVR-115D1.18 JRAID Port 4 ID 0 DMA: Off

=== CDRom-Device-Map ===
PIONEER DVD-RW DVR-115D E: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2047MB (2097151kB)
Free physical memory: 2047MB (2097151kB)
Memory in use : 25 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

6.6.2009
CD-ROM (ISO)
20:55:19 #1 Text 0 File Isodoc.cpp, Line 6510
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : TAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

20:55:19 #2 Text 0 File Burncd.cpp, Line 3129
PIONEER DVD-RW DVR-115D
Buffer underrun protection activated

20:55:19 #3 Text 0 File ThreadedTransfer.cpp, Line 540
ReadBuffer-Pipe got 81920KB of Memory

20:55:19 #4 Text 0 File Reader.cpp, Line 126
Reader running

20:55:19 #5 Text 0 File Writer.cpp, Line 123
Writer E: PIONEER DVD-RW DVR-115D running

20:55:19 #6 ISO9660GEN -11 File Geniso.cpp, Line 3313
First writeable address = 0 (0x00000000)

20:55:19 #7 Text 0 File Burncd.cpp, Line 3443
Turn on Track-At-Once, using CD-R/RW media

20:55:21 #8 Text 0 File DlgWaitCD.cpp, Line 300
Last possible write address on media: 359845 ( 79:59.70)
Last address to be written: 252657 ( 56:10.57)

20:55:21 #9 Text 0 File DlgWaitCD.cpp, Line 312
Write in overburning mode: NO (enabled: CD)

20:55:21 #10 Text 0 File DlgWaitCD.cpp, Line 2851
Recorder: PIONEER DVD-RW DVR-115D;
CDR code: 00 97 26 66; OSJ entry from: CMC Magnetics Corporation
ATIP Data:
Special Info [hex] 1: D0 00 98, 2: 61 1A 42 (LI 97:26.66), 3: 4F 3B 47 (LO 79:59.71)
Additional Info [hex] 1: FF FF FF (invalid), 2: FF FF FF (invalid), 3: FF FF FF (invalid)

20:55:21 #11 Text 0 File DlgWaitCD.cpp, Line 484
>>> Protocol of DlgWaitCD activities: <<<
=========================================

20:55:21 #12 Text 0 File ThreadedTransferInterface.cpp, Line 863
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 252658 (252658) = #252658/56:8.58
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 252656 blocks [E: PIONEER DVD-RW DVR-115D]
--------------------------------------------------------------

20:55:21 #13 Text 0 File ThreadedTransferInterface.cpp, Line 1079
Prepare recorder [E: PIONEER DVD-RW DVR-115D] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 517750784, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
-150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
-150 | 1 | 0 | 0x41 | 252658 | -150 | 0x00
0 | 1 | 1 | 0x41 | 252658 | 0 | 0x00
252658 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

20:55:21 #14 Text 0 File ThreadedTransferInterface.cpp, Line 1149
Removed 2 run-out blocks from end of track 1. Length: 252658 -> 252656.

20:55:21 #15 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

20:55:21 #16 Phase 24 File dlgbrnst.cpp, Line 1730
Caching of files started

20:55:22 #17 Text 0 File Burncd.cpp, Line 4274
Cache writing successful.

20:55:22 #18 Phase 25 File dlgbrnst.cpp, Line 1730
Caching of files completed

20:55:22 #19 Phase 36 File dlgbrnst.cpp, Line 1730
Burn process started at 24x (3,600 KB/s)

20:55:24 #20 Text 0 File ThreadedTransferInterface.cpp, Line 2746
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

20:55:24 #21 Text 0 File MMC.cpp, Line 22129
Set BUFE: Buffer underrun protection -> ON

20:55:27 #22 Text 0 File Cdrdrv.cpp, Line 1290
20:55:27.984 - E: PIONEER DVD-RW DVR-115D : Queue again later

20:57:00 #23 SPTI -500 File SCSIPassThrough.cpp, Line 291
E: CdRom0: SCSIStatus(x00) WinError(1117) NeroError(-500)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 02 20 00 00 20 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x06230000: Len x10000
0xF9 8E 8A 81 5F C3 68 3A E9 B0 11 BD 3A EC 4D AE
0x94 05 1F 9C 74 7A 61 0D 08 A8 5A 49 1B 3C 9B 53
0x2B 50 4D 47 DA 3A A3 2A AA AD CE 0C 55 5C B2 19

20:57:04 #24 SPTI -1114 File SCSIPassThrough.cpp, Line 291
E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1114)
Sense Key: 0x06 (KEY_UNIT_ATTENTION)
Sense Code: 0x29
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 02 20 00 00 20 00 00 00
Sense Area: 0x70 00 06 00 00 00 00 0E 00 00 00 00 29
Buffer x0636d200: Len x10000
0xF9 8E 8A 81 5F C3 68 3A E9 B0 11 BD 3A EC 4D AE
0x94 05 1F 9C 74 7A 61 0D 08 A8 5A 49 1B 3C 9B 53
0x2B 50 4D 47 DA 3A A3 2A AA AD CE 0C 55 5C B2 19

20:57:04 #25 CDR -1114 File Writer.cpp, Line 312
Reset occurred
E: PIONEER DVD-RW DVR-115D

20:57:04 #26 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

20:57:04 #27 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

20:57:06 #28 CDR -201 File WriterStatus.cpp, Line 200
Invalid write state
E: PIONEER DVD-RW DVR-115D

20:57:06 #29 TRANSFER -18 File WriterStatus.cpp, Line 200
Could not perform EndTrack

20:57:06 #30 Text 0 File MMC.cpp, Line 16933
<PIONEER DVD-RW DVR-115D> start Close Session

20:57:26 #31 Phase 38 File dlgbrnst.cpp, Line 1730
Burn process failed at 24x (3,600 KB/s)


Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=9200 bytes, created 10/12/2007 03:00:00
File 'Drivers\PXHELP20.SYS': Ver=3.00.83a, size=44944 bytes, created 20/08/2008 18:58:58 (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)




HELP!!
June 9, 2009 7:20:46 AM

Have you tried another program like ImgBurn? This will help isolate if the problem is with your burner or your software.
June 9, 2009 9:43:22 AM

tried IMgBurn and it totally crashed my machine!!!
it froze on the writing lead-in.. same sort of problem i was getting with nero.

i guess its time for a new writer.
Related resources
June 9, 2009 4:29:06 PM

Go buy a Dell. You obviously fail.
Anonymous
a b G Storage
September 19, 2009 12:11:54 PM

I got the solution!
I have a brand new LG GH22NP20 and a new Samsung SH-S202J DVD writer connected to same IDE cable. THe Samsung writes perfectly, but then when i try to read it, it sais "disc not formatted, blah blah". Every time i try burning with the LG, it wastes a disc with "RESET occured" when trying to write lead in. I have upgraded to newest official firmwares and newest NEro (Nero 9 ) and also tried expensive media. Nothing ! THen i tried to only leave 1 drive in as master. Guess what ? Works perfectly ! Then i switched the position of drives (from master to slave, etc..) which was at the end of IDE cable, is now at center, also changed jumpers. Problems occured again ! At the end i have made the config as following: 1st IDE cable has system hard drive + DVD writer on it. 2nd IDE cable has torrent hard drive + DVD writer. HDs as master, DVD writers as slaves. Works perfectly !!! ( both writers write DVDs perfectly!!!). This is pretty much it... Do not experience with softwares, firmwares, expensive DVD discs, etc as theese won't solve the problem ever. The system now even loads faster :)  This is strange, as the manual of my hard drive sais do not connect "slow" drives (e.g CD-ROM) with hard drives as it may slow the faster drive down... But now it seems that new DVD writers are so fast that it can even speed things up if you don't connect 2 hard drive to same IDE channel. Wasted like 30 DVD discs to figure this out :) 

October 9, 2009 11:43:13 AM

Resolved! It was the via ide drivers,
I changed those on vista to generic ide drivers and now everithing is running smooth.
If someone has a Biostar 965pt or other motherboard with via ide go to device manager
and try to pick a new driver chose pick driver on the computer
and select the generic driver instead of the via one.

Found it at http://club.cdfreaks.com/f86/cant-burn-anything-optiarc...
January 16, 2010 4:24:48 AM

This happens to me too. Before, burning CDs was OK, then suddenly I get these reset error messages. Nero freezez at aorund 20-30% then it displays an error message. When I us a CD-RW, it burns okay. But it wastes on CD-R. :( 

Why is this happening?
March 14, 2010 3:43:07 PM

Quote:
I got the solution!
I have a brand new LG GH22NP20 and a new Samsung SH-S202J DVD writer connected to same IDE cable. THe Samsung writes perfectly, but then when i try to read it, it sais "disc not formatted, blah blah". Every time i try burning with the LG, it wastes a disc with "RESET occured" when trying to write lead in. I have upgraded to newest official firmwares and newest NEro (Nero 9 ) and also tried expensive media. Nothing ! THen i tried to only leave 1 drive in as master. Guess what ? Works perfectly ! Then i switched the position of drives (from master to slave, etc..) which was at the end of IDE cable, is now at center, also changed jumpers. Problems occured again ! At the end i have made the config as following: 1st IDE cable has system hard drive + DVD writer on it. 2nd IDE cable has torrent hard drive + DVD writer. HDs as master, DVD writers as slaves. Works perfectly !!! ( both writers write DVDs perfectly!!!). This is pretty much it... Do not experience with softwares, firmwares, expensive DVD discs, etc as theese won't solve the problem ever. The system now even loads faster :)  This is strange, as the manual of my hard drive sais do not connect "slow" drives (e.g CD-ROM) with hard drives as it may slow the faster drive down... But now it seems that new DVD writers are so fast that it can even speed things up if you don't connect 2 hard drive to same IDE channel. Wasted like 30 DVD discs to figure this out :) 


hi,
it sounds great and i think it should fix my similar problem.
i have the issue as you have detailed. as a green-horn, i do not understand the technicalities of

"1st IDE cable has system hard drive + DVD writer on it. 2nd IDE cable has torrent hard drive + DVD writer. HDs as master, DVD writers as slaves. Works perfectly !!!"

how do i go about this? Thanks in advance!
April 15, 2010 12:54:47 PM

rajavenkat said:
hi,
it sounds great and i think it should fix my similar problem.
i have the issue as you have detailed. as a green-horn, i do not understand the technicalities of

"1st IDE cable has system hard drive + DVD writer on it. 2nd IDE cable has torrent hard drive + DVD writer. HDs as master, DVD writers as slaves. Works perfectly !!!"

how do i go about this? Thanks in advance!


well friend I do not how long you have waited..............so i will tell the ribbon like things which you see connecting motherboard and device...........IDE connector ribbon/cable............ and this cable coming out of mother has two black flat thing with tiny holes ..........(got it ).................

what he has done is he has put on one 1st IDE connector cable and Hard disk set as master (jumpers; there is a jumper which is clip set in certain position your hard disc become master) .........note that master part is the tiny holes filled box at the end of cable.

he then add a rom which is tiny holes filled box before the end part

diagram
======= is cable
xxxx is box at the end and in between cable
(1) is slave
(2) is master

motherboard===============xxx (1)=========xxxxx (2)

!