Extending a Sky wireless network

Sky's fone-farm staff are talking rubbish as usual. A wireless router should have a range of about 50 ft (or thru three walls) indoors. Of course the Sagem and later Netgear models they supply don't help as they lack an external antenna.

I would raise the router above furniture level if possible and experiment with different channels -- especially if you can detect neighbouring wifi in which case move to a channel 5 stops from the strongest neighbours.

I would suggest you visit the independent www.skyuser.co.uk where they know most of what there is to know about Sky-supplied hardware.

You might ask Sky to supply you with one of the older Netgear routers which has an external antenna.

Another possibility is to extract the user name from your existing router (skyuser can probably help) and apply it to an old style Sky (Netgear DG834GT) router which can be found at car boot sales for a few quid. For details of what's needed to do this see the skyuser site's tutorials.