Recently my sisters system began to slow down dramatically (most likely due to a virus), until one day it wouldn't boot at all because it couldn't find a hard drive on her system. I reconnected all the cables, which didn't work, so I took it over to my system thinking it might be a bad cable, but it wasn't, and so a friend loaned me an internal HDD to external HDD. After I plugged in the USB cable, I was notified that a Mass Storage Device had been connected, so I went to My Computer and it wasn't there. I checked in Device Manager, however, and it said it was working fine. I couldn't see it in Disk Management, so after looking around for solutions, I found that when I went into my registry, went to Mounted Devices and found the "DosDevice" that said "U.S.B.S.T.O..." (USB storage) and renamed it with another drive letter, I could see it in Disk Management. I was then able to see it in My Computer. When I tried to click on it, though, it said there was an I/O device error. Since it was 2:00am and I had already fixed another unrelated problem on another computer that certain people *cough* had neglected to mention until 10:00pm, I went to bed figuring I would use data recovery software to try to save as much data as I could from the hard drive. However, when I got up this morning and went to work on it, I could no longer see it in My Computer (though I could see it in Device Manager), hence I went to the registry to try what I had done earlier. Except, U.S.B.S.T.O.... was no longer there. I have older versions of my registry that don't help at all, and neither does using System Restore. At this point I'm back to square one. I'm betting this hard drive is simply screwed and trying to get anything off it without going to a recovery specialist is a lost cause =P. If anyone could help with this it would be greatly appreciated. The system I'm trying to fix it on is Windows XP Pro w/ Service Pack 3, and the hard drive in question is an IDE 20GB Western Digital Protege. I've tried using different jumper configurations, but to no avail.
Thanks.
How many drives are you currently using. If you have a HD or CDrom drive that's using Drive letter F or G, try going to your device manager and changing the F or G to a higher letter. Sometimes when you plug a usb in, it tries to take one of those. If the usb shows after that, you can change it to a higher drive letter and then change your other drive back to the original one.
Another thing to do is just unplug one of your cdroms and add the old hard drive as a slave. Boot up and you should see it.
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Reply to Rogue77777
I only use A to E right now. I tried connecting the hard drive as a slave before I even had the internal to external converter, but I still had no luck getting it to show up.
Yep, sounds like the drive has finally died. Can't believe a person would be storing valuable files on a drive that old........you gotta know that everyday it keeps going is simply a miracle anymore.
Message edited by jitpublisher on 06-11-2009 at 03:52:34 PM
Might be a little late but you might try this.
If the drive can be seen by device manager but not under My Computer, right click my computer and go to "Manage".
You should see your harddrive either lister as foreign or not initialized. If foreign, it will give you an option to import and is not initialized, it will allow you to initialize it.
This will hand over drive management to the OS and you should be able to see it in My Computer.
If it's borked, you obviously won't be able to use it but it might not be.
Good luck
PS, you might wan't to first undo the drive letter change and whatever you had done previously to get it to work.
If you can see it under Device Manager as working and not in My Computer at all you will need to undo any partition and then do a quick format to get it to work. You should also notice the LED not flashing before you do this. I JUST did this to two different HD's. One was a Passport and the other a My Book.
I right clicked on My Computer, clicked on Manage, then on the left you will see Disk Management. Click on that. You should see ALL of your HD's as well as your Burners. Right click on your "broken" HD and delete volume. It should go Unallocated. Right click on Drive again and format with a quick format since you have no data on it anymore. It should work. Good luck!
My LG external hardisk is getting worst, I couldn't see it even in my device manager. I have lots of important files there but my external drives does't show in any computer, it only lights up indicating that it is connected and working but actually it's not.
Could someone tell me how to work this out? I need my files in there asap. Please advice...
If you can see it under Device Manager as working and not in My Computer at all you will need to undo any partition and then do a quick format to get it to work. You should also notice the LED not flashing before you do this. I JUST did this to two different HD's. One was a Passport and the other a My Book.
I right clicked on My Computer, clicked on Manage, then on the left you will see Disk Management. Click on that. You should see ALL of your HD's as well as your Burners. Right click on your "broken" HD and delete volume. It should go Unallocated. Right click on Drive again and format with a quick format since you have no data on it anymore. It should work. Good luck!
It DID work beautifully!!! Thank you. I was about to give up.