Desktop freezing

Hello, i am trying to fix my friends pc when you turn on the pc it starts up i put in Password then when desktop loads it freezes cant even move the mouse...ive tried cleaning cpu put new thermal paste on (BTW the owner done this and put WAYYY TOO MUCH paste on it ozzed out the sides..i cleaned it up) swapping power supplies cleaned motherboard cleaned graphics card heat sink etc nothing works ive put the hard drive into my pc and works fine ive gone safe mode same problem..help plez
4 answers Last reply
More about desktop freezing
  1. please try a fresh installation of windows to rule out any software issues. if the fresh installation of windows fails, then you can start to look at hardware like cpu, ram, motherboard, etc.
  2. twismla said:
    Hello, i am trying to fix my friends pc when you turn on the pc it starts up i put in Password then when desktop loads it freezes cant even move the mouse...ive tried cleaning cpu put new thermal paste on (BTW the owner done this and put WAYYY TOO MUCH paste on it ozzed out the sides..i cleaned it up) swapping power supplies cleaned motherboard cleaned graphics card heat sink etc nothing works ive put the hard drive into my pc and works fine ive gone safe mode same problem..help plez


    What was initial problem that would cause someone to open the case and start applying thermal paste ? The hard drive booted in a different system ?
  3. ksiemb said:
    The hard drive booted in a different system ?


    yeah i was curious about that myself. they must have the same model of laptop or motherboard hehe that was serendipitous
  4. yeh i took the HD out n put it into my pc and had no problem it loads fine thats y i tried swapping power supply etc only thing i have not tried is swapping a known good cpu to see if that was the problem. (my m8 thinks of himself as a I.T tech since he done a A+ course but hes still a noob LOL and thinks jus because it freezes the cpu is overheating) <------ try looking in BIOS b4 opening the case NOOB !! lol
Ask a new question

Read More

Desktops Windows Vista