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Computer won\'t restart or turn off.

February 15, 2013 7:28:40 PM

My computer won't shut down or restart and my Window Update keeps saying to restart for updates but it won't, it only goes into hibernation. I have the Control Panel open to the Network and Troubleshooting Problems but it's blank and won't exit out and I have three of those open. Even if I turn it off manually it only hibernates. It's an Asus if that helps. Any ideas? I'm not great with computers.

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