Tom's Hardware > Forum > Storage > Hard Disks > External Hard Drive Issue
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tler126   06-19-2009 at 10:08:01 PM

Hello, I recently put together an external hard drive enclosure and 3.5 inch hard drive. The parts I used are as follows: Rosewill RX-358 and Western Digital Caviar Green WD15EADS 1.5TB. I know I put them together correctly. I need to format the hard drive. However the issue I am having is getting any computer to recognize the hard drive as workable. I have already tried the typical "right click My Computer, > Click on Manage, > Click on Disk Management, Etc, Etc." The hard drive doesn't show up in Disk Management at all. I checked the status of the USB port it is plugged into in device manager and found, "This device cannot start. (Code 10)." So now, I'm stumped haha. I don't have a sata hard drive desktop computer. So I can't hook in the hard drive to format it. I'll have to do it via USB port. I am running Windows XP. Thank you for your insight on to this issue!

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tler126   06-20-2009 at 08:32:25 PM
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Update: I managed to get it to work, once. I formatted it in NTFS and it worked, my computer finally recognized it. When I started my desktop this morning, loe and behold, the external hard drive is not accessible. I checked Device Manager and found "This device cannot start. (Code 10)." What is going on?

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tler126   06-21-2009 at 07:09:26 PM
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no one has any thoughts?

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chippy141   09-26-2009 at 09:37:04 PM
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I am experiencing an identical problem.

Enclosure: Rosewill RX-358
Drive: Western Digital - WD15EADS - 1.5TB Caviar Green

In Windows Vista I received the error: This device cannot start. (Code 10)
In Ubuntu Linux I received the following: reset high speed USB device using ehci_hcd (repeating)

The 1.5TB drive worked fine when I tried a different enclosure. Likewise, the Rosewill enclosure worked fine when I used it with a smaller 750GB Western Digital Caviar Green drive.

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andy2004   11-01-2009 at 03:45:25 PM
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Simple answer is this, according to some simple google searches on the rosewill RX-358 and looking at the specs, you'll notice i highlighted in bold the maximum harddrive size that this enclosure supports as it clearly states 750gb, 1.5tb would be too big for the enclosure.:

» Universal fitting for 3.5" SATA I / II HDD
» Complies with the USB 2.0 and eSATA Combo interface
» Power On/Off for internal cooling fan
» USB Supports Win 2000/ME/XP/VISTA, and Mac OS 9.x/10.x and above, Linux kernel after 2.4.1.0
» Power Adapter, 100-240 VAC(47Hz~63Hz), 12V/2A output
» Full Aluminum Cover, metal tray
» Dimension: (LxWxH) 193x125x45mm

Specifications:

» Model: RX-358-S-SLV
» Interface: eSATA+USB2.0
» USB specification: USB2.0 backward compatible with USB1.1
» SATA specification: SATAI/ SATAII max 3.0Gbps data transfer rate
» Plug and Play: Yes
» Vertical Stand: Black Plastic Stand
» Material: Aluminum with front and back ABS panel
» HDD Support: 3.5" SATA I / II
» HDD Space: Support up to 750GB
» System Support: Windows ME/ 2000 /XP/VISTA, Macintosh OS 9.X or higher, Linux 2.4.1.0 or above
» CE/FCC CE/FCC: Approved
» RoHS compliancy: RoHS Approved

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