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Monitor stuck in standby, No usb works.

Last response: in Windows XP
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Anonymous
a b C Monitor
August 20, 2010 5:59:54 PM

Hi

We just bought and tried to install a new wireless printer on our computer. Its a Dell 2400. And almost done with installation when it said to reboot the computer... We tried to reboot and it just locked up. Then we forced it to reboot and when it comes back on the monitor is stuck in standby mode and none of the usb ports work.

The mouse, keyboard, nothing works.

Forced the computer off again, then tried to start it, but when we start it, it sounds like its already running, it doesnt make the startup sounds, just sounds like it was already running when we turned it back on.
a b C Monitor
August 20, 2010 6:33:44 PM

Quote:
Hi

We just bought and tried to install a new wireless printer on our computer. Its a Dell 2400. And almost done with installation when it said to reboot the computer... We tried to reboot and it just locked up. Then we forced it to reboot and when it comes back on the monitor is stuck in standby mode and none of the usb ports work.

The mouse, keyboard, nothing works.

Forced the computer off again, then tried to start it, but when we start it, it sounds like its already running, it doesnt make the startup sounds, just sounds like it was already running when we turned it back on.



Best to power the system down using the main switch then restart tapping Function 8 to see the Advanced Boot menu, from which you select Safe Mode. You can uninstall that printer software which has upset things and start again.

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