Sounds like the new external drive is not partitioned or formatted. So you need to load the disk management (press the Windows key + R then type in (without quotes) "diskmgmt.msc") program, create a partition on the new drive, format that partition, and then it should start showing up where you expect it to.
Hi Scott, Thank you so much for helping me. The disc says the following:Heathy (Active Primary Partion). WhenI tried to right click to format, the format key is not lit up so I can't click on it. Does this mean that the disc is aready partioned?
One thing I forgot to mention: When I plug the drive in, it intially lights up but then the light goes out. Is that normal or do you thing there may be a problem with the drive? Thanks Scott