Hello everyone, I am about on the edge of my rope with my laptop. It was working fine a few days ago. I ran a virus scan about an hour before it stopped working, and everything was working fine. My computer then restarted itself and i get a black screen with an endless blinking cursor on the top left corner.
here's a picture of the screen i get before the blinking cursor
If I press F1, I get the blinking cursor, when I press F2, I just get the settings, which I reset to default. My computer will not do anything if I press f8, f12, f11, f10, anything.
I put the vista recovery disc in, and it did not change a thing, my laptop would not acknowledge a cd in.
Computer information
Acer aspire 5570Z
Vista
Virus Free
Unable to get anywhere past the blinking cursor
That's all the info I know off the top of my head, if there's any information about my computer you need, just let me know and I'll try my best to fetch it.
Someone please help me, I have very important files and programs on my computer, that i was not smart enough to back up
here's a picture of the screen i get before the blinking cursor
http://i45.tinypic.com/2weyix0.jpg
If I press F1, I get the blinking cursor, when I press F2, I just get the settings, which I reset to default. My computer will not do anything if I press f8, f12, f11, f10, anything.
I put the vista recovery disc in, and it did not change a thing, my laptop would not acknowledge a cd in.
Computer information
Acer aspire 5570Z
Vista
Virus Free
Unable to get anywhere past the blinking cursor
That's all the info I know off the top of my head, if there's any information about my computer you need, just let me know and I'll try my best to fetch it.
Someone please help me, I have very important files and programs on my computer, that i was not smart enough to back up