First take all the cleaners, sweepers, malware detectors out of the computer. Take printshop out of the computer
Turn off the firewall.
Then load Microsoft .NET framework, and C++, restarting the computer each time.
Then load Printshop and restart.
Then turn the firewall back on. Then install a professional (not free download) antivirus.
Cleaners, sweepers, "fixers" do not fix these types of problems. Running mismatched security programs causes system conflicts.
You must install .NET framework, C++ to run many advanced printer software applications. This is the real cause of the difficulty.