My computer only has general user account and I cant log on... Help!

Tried setting one up in safe mode ?



Might be a bit difficult in Vista if the system Administrator account hasn't been enabled beforehand.

Jacqueline - welcome to Tom's Hardware Forums. What actually happens when you start the machine up and try to log in?

Do you have a Vista DVD from which you could run the StartUp Repair option or can you borrow one from a friend?



 

Use of the default admin acct.
 
Use of the default admin acct.



Do you see something on the login screen that I don't, ksiemb? Unless the Administrator account is enabled, only the User accounts show on the login in Vista and Windows 7. I'd love to know a workaround on this if you know another way.