Problem with pc

hello I have got siemens AMD athlon(tm) XP 2400+ 2.00 GHz.
I have been having problems with pc , when i turn pc on and goes onto internet it suddenly turns pc off this is been happening for last few day
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More about problem
  1. Is it shutting down when you open the browser, or when it connects to your network?

    Can you do other tasks, such as open folders on the desktop, play music, or videos?

    Do you see a quick blue screen flash before it shuts down?

    Does it shut down and restart, or just shut down?
  2. when I connect to network sometimes when i start pc it goes straight into checking files it don't look good when i start up it flashes up with words fujtsu siemens then i goes gray then tales time to get to windows startup
  3. Can you get to the desktop at all?
  4. yes it is strange when i get on internet it goes to page which you have choosen the within second it closes down after i have rebooted it is ok surely it would go off every time i get on internet
  5. Check the event viewer for errors.
    start-->run-->eventvwr.msc-->look at the application and system logs for red X's
  6. just done it and it as come up with unable to complete the operation on 'Application' The interface is unknown that appears in all the items clicked
  7. That's because there's an issue with your user rights. Run through this guide here, and then try the event viewer again.
  8. might have a big problem here i just clicked on it and it said Windows XP Service Pack 3 installation fails with an error message, and the following error is logged in the service pack installation log: "8007F0F4 - STATUS_PREREQUISITE_FAILED
  9. Go into the control panel-->user accounts-->is yours listed as an administrator account?

    Right click on my computer-->properties-->what SP does it say you have installed?
  10. it says i have service pack 3 when i downloaded it should i take off service pack 2 from add and remove i have just done a microsoft update and i have got 5 items to download last one is office xp service pack 3 but i have already got this
  11. Nope, no need to remove the previous SP.

    If you can't get into the event viewer, the easiest thing to do, would be to try a different browser. It sounds like you only have the issue when you open the browser. If you're using Internet Explorer, try using Firefox.
  12. download it but no difference
  13. You were able to install it ok? After you installed it, you double clicked on the Firefox browser, and it shut down again?

    Tap F8 repeatedly on startup. Boot into safe mode with networking. Try using your browser there, and see if the problem still occurs.
  14. it as worked thanks for your help
  15. If it works in safe mode with networking, but not in normal windows, try running through the malware guide in my signature.
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