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Help! 7200.12 Performing Erratically

Forum Storage : Hard Disks - Help! 7200.12 Performing Erratically

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dsp9753   07-15-2009 at 09:13:34 PM

When I first bought my 7200.12 about 3 months ago it was performing extremely well. Very fast and responsive. I did a benchmark using hd tune when I first received my hard drive and it looked very similiar to the benchmarks that other people took with hd tune so I assumed all was good. I do not remember the exact number for the access time but i remember somewhere around or below 13.

I recently noticed that my system started to feel sluggish. Programs that used to run and open took just a sec longer etc. So I reran hd tune again today and the new benchmark is astounding. I am getting minimum transfer rates of 5.4 mb/s!!!!! I ran this test quite a few times and each time I would hit the single digits for the minimumn transfer rate. Also the access time would always be 23 m/s+!!! This is almost double when I originally bought the hard disk.

http://photos-f.ak.fbcdn.net/hphotos-ak-snc1/hs122.snc1/5252_623561261199_12806671_36066373_3468018_n.jpg

This is a screenshot of a benchmark I just took.

What is going on here?!?! Is my hard drive about to die? Do 7200.12 suck? Anyone fill me in on what to do?

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Bronze Storage badge cjl   07-15-2009 at 09:27:51 PM
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What that usually means is that some other program is trying to access the hard drive, slowing it down significantly. Look in the Resource Monitor (found under the performance tab of the task manager) to see if any programs are trying to use your hard drive constantly.

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dsp9753   07-15-2009 at 09:31:40 PM
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I restarted the computer and I turned off ALL background programs including anti virus etc. Right before I took the hd tune test, the system resources was fluctating at around 5% disk usage maybe less. Then I took the benchmark.

Also before anyone else catches it and questions it, you will notice in my screenshot is says a hitachi hard drive. Right before I took the screen shot i went to it to check temps. But that is the benchmark for my seagate 7200.12.

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dsp9753   07-15-2009 at 09:46:46 PM
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Also, I am not sure if this makes a difference or not but my hard drives have both been running maybe around 3 to 5 C warmer then usual. I still can not find the reason for this.

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rand_79   07-16-2009 at 02:29:50 AM
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try taking the hdd out of computer installing it into another computer and benchmarking it. (not as system drive) to see if its a drive problem or what.

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dsp9753   07-16-2009 at 03:13:21 AM
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That seems like a good idea but unfortunately I do not have another pc laying around that I could install it in. I will take it to a friend's house as a last resort but I was wondering if there is anythhing else I could do before i do taht.

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Ronin_1   07-16-2009 at 03:47:42 AM
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IIRC Seagate has some disk tools to check out the drive. You might dig around on their web site and see what you can find. That way you would be talking in a frame of reference they are familiar with if/when you call in to their tech support.

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Ronin_1   07-16-2009 at 03:52:41 AM
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Grrrr! The board won't let me edit my earlier post.

Here is the link to Seatools.

http://www.seagate.com/ww/v/index. [...] 04090aRCRD

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dsp9753   07-16-2009 at 04:09:09 AM
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Thanks for directing me to them but i already went there earlier and ran the tests. It says my system is fine. But the long test took much longer then what they said it would so...

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Ronin_1   07-16-2009 at 04:36:35 AM
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I had some drive failures recently. One was old enough it was "one of those things". It started having some odd things happen and then got really slow (it was being used as a backup drive). The other was just a few months old and weird things were happening as a boot drive. None of the tests said much, but once I replaced it everything has been just fine.

You may want to consider talking to Seagate Tech Support and see if they will just RMA it.

There could be some bad sectors or who knows. Seagate supposedly fixed the firmware issue with the 7200.12 drives, but....

Good luck!

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dsp9753   07-16-2009 at 04:49:42 AM
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I wasnt aware there was a firmware problem with 7200.12? Unless ur talking about 7200.11 fiasco?

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Ronin_1   07-16-2009 at 06:15:47 AM
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The known problem was with the 7200.11. Everyone is hoping they got it sorted out with the new 7200.12 drives. Time will tell.


Message edited by Ronin_1 on 07-16-2009 at 06:16:49 AM
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