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Black but i can still see the mouse cursor; safe mode does nothing

Last response: in Windows Vista
August 21, 2012 4:35:16 PM


When I turn on my computer, I have the choice of starting windows normally of going onto the three safe mode choices. All the choices bring me to a black screen with a movable cursor, but nothing works except tapping shift five times to get the sticky keys option.

When I try to put the re installation discs in nothing happens.

What can I do?

August 22, 2012 2:54:25 AM

What happened just prior to this happening? Also have your tried booting from the Vista CD?