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Gateway gt5692 partition to restore pc

Last response: in Windows Vista
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August 23, 2012 6:44:53 AM

I need to reinstall Vista. How do I access the hidden partition so I can install a fresh copy of the OS? Thank you.
August 30, 2012 5:47:43 AM

Thanks. I hope this works. Have tried 2 other website's answer to this question. You know the rest...
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September 6, 2012 1:38:56 AM

Hello and thank you for responding to my request. I found and downloaded the Full Factory Restore procedure from the Gateway website. When I follow the step-by-step instructions, I can't get beyond Step 5. In other words; I can't get to step 6 "Select appropriate keyboard layout".
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