Gateway gt5692 partition to restore pc

I need to reinstall Vista. How do I access the hidden partition so I can install a fresh copy of the OS? Thank you.
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  1. AndrewLynn said:
    I need to reinstall Vista. How do I access the hidden partition so I can install a fresh copy of the OS? Thank you.

    http://support.gateway.com/s/software/microsof/vista/7515418/7515418su531.shtml
  2. Thanks. I hope this works. Have tried 2 other website's answer to this question. You know the rest...
  3. Hello and thank you for responding to my request. I found and downloaded the Full Factory Restore procedure from the Gateway website. When I follow the step-by-step instructions, I can't get beyond Step 5. In other words; I can't get to step 6 "Select appropriate keyboard layout".
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