Hi, I'm not too technically minded, so I'm hoping someone will take the time to please please please help me troubleshoot!
I just got a new custom built gaming rig from Komplett. I've spent over €1500 on it and have been at my wit's end the last few days with problems with it. I feel like I've just bought a very expensive paperweight! The system is as follows:
Intel Core 2 Quad Q6700 2.67GHz Socket LGA775, 8MB
Asus Striker II NSE, nForce-790i SLI, Socket-775, DDR3, 3xPCI-Ex(2.0)16
Corsair TWIN2X 6400 DDR2, 4096MB CL5, Kit w/two matched CM2X2048-6400 Dimm's
XFX GeForce 9600GT 650M 512MB GDDR3, PCI-Express 2.0, 2xDVI, 650/1800Mhz (X2 - SLI)
Thermaltake Toughpower 850W, Modular, 8xSATA, ATX/EPS, 4xPCI-E, 20/24pin
Windows Vista Home Premium 64bit
I've also ensured that I have the latest nVidia drivers. The system will play any game I put in it at the highest settings, with awesome FPS, but with constant hang-ups and crashing. For example:
CRYSIS: Can play for anything from 5 to 15 minutes and I'll then get a black screen, a CTD, and a message telling me "the display driver nvlddmkm encountered a problem but has now recovered." I've searched online for problems with that driver and it seems like it's a b1tch of a problem with no sure cause or cure. But, out of all the games I've played on the system, Crysis is the only one that ends up showing that message.
Any other game (Age of Conan, Supreme Commander, Stalker, Medieval Total War 2): The games will have intermittent brief freezing or texture issues (like the ground or sky disappearing etc), and also hang-ups every 10 minutes or so where the screen will freeze for a long period of time but I can still hear stuff happening (music, gun fire etc). Sometimes I'll get a black frozen screen instead. I can get the game running again usually by bringing up the Task Manager and Alt-Tabbing a couple of times between windows, but then the problem will only occur again 10 minutes later.
So as you can see, there's something very wrong when even an old game like Medieval 2, which ran fine on my old system, is messed up on this one.
Could someone suggest (in simple language!) a course of action here? Shortly after getting the machine there was a problem with Vista and it wouldn't boot, so I had to reinstall the OS. Is maybe a complete re-format of the HDD in order? When you do that, do you have to mess around with BIOS settings or can you leave them alone? I ask that because I'm really not confident in BIOS issues. Should I install XP and forget about Vista? Or is the cause something else related to the nVidia cards maybe?
Please help, before I chuck the damn thing from my 2nd storey window!!! Please let me know if you need me to supply any more info.
PS: Really sorry for the long post, just wanted to provide as much background info as I could.
Also, really sorry but I didn't know what section of the Forums would be best to post this in.
I just got a new custom built gaming rig from Komplett. I've spent over €1500 on it and have been at my wit's end the last few days with problems with it. I feel like I've just bought a very expensive paperweight! The system is as follows:
Intel Core 2 Quad Q6700 2.67GHz Socket LGA775, 8MB
Asus Striker II NSE, nForce-790i SLI, Socket-775, DDR3, 3xPCI-Ex(2.0)16
Corsair TWIN2X 6400 DDR2, 4096MB CL5, Kit w/two matched CM2X2048-6400 Dimm's
XFX GeForce 9600GT 650M 512MB GDDR3, PCI-Express 2.0, 2xDVI, 650/1800Mhz (X2 - SLI)
Thermaltake Toughpower 850W, Modular, 8xSATA, ATX/EPS, 4xPCI-E, 20/24pin
Windows Vista Home Premium 64bit
I've also ensured that I have the latest nVidia drivers. The system will play any game I put in it at the highest settings, with awesome FPS, but with constant hang-ups and crashing. For example:
CRYSIS: Can play for anything from 5 to 15 minutes and I'll then get a black screen, a CTD, and a message telling me "the display driver nvlddmkm encountered a problem but has now recovered." I've searched online for problems with that driver and it seems like it's a b1tch of a problem with no sure cause or cure. But, out of all the games I've played on the system, Crysis is the only one that ends up showing that message.
Any other game (Age of Conan, Supreme Commander, Stalker, Medieval Total War 2): The games will have intermittent brief freezing or texture issues (like the ground or sky disappearing etc), and also hang-ups every 10 minutes or so where the screen will freeze for a long period of time but I can still hear stuff happening (music, gun fire etc). Sometimes I'll get a black frozen screen instead. I can get the game running again usually by bringing up the Task Manager and Alt-Tabbing a couple of times between windows, but then the problem will only occur again 10 minutes later.
So as you can see, there's something very wrong when even an old game like Medieval 2, which ran fine on my old system, is messed up on this one.
Could someone suggest (in simple language!) a course of action here? Shortly after getting the machine there was a problem with Vista and it wouldn't boot, so I had to reinstall the OS. Is maybe a complete re-format of the HDD in order? When you do that, do you have to mess around with BIOS settings or can you leave them alone? I ask that because I'm really not confident in BIOS issues. Should I install XP and forget about Vista? Or is the cause something else related to the nVidia cards maybe?
Please help, before I chuck the damn thing from my 2nd storey window!!! Please let me know if you need me to supply any more info.
PS: Really sorry for the long post, just wanted to provide as much background info as I could.
Also, really sorry but I didn't know what section of the Forums would be best to post this in.