VersaMail crashes on Trash clearing !

Archived from groups: comp.sys.palmtops (More info?)

Hi All,

I have a Tungsten W and use VersaMail 2.5.2 for on-the-move email access via
GPRS.

I have a problem whereby I can do everything on VersaMail with no problems,
including moving emails to Trash. But on attempting to clear the VersaMail
Trash, the system issues a FATAL RESET and reboots.

I have done a hard reset of the system and synchronised but it does not
help. It used to work in the beginning but not now.
Also, I have still 7.9M of 15M free on the handheld memory. The Trash shows
60+ messages, mostly in the 2KB size range with about 5 in the 5 in the 40KB
size range.

I have gone to the palmone knowledge base but nothing there helps.The
closest article talked about ensuring sufficient memory but I seem to have
that as stated above.

Anyone has any ideas about how I can resolve my overflowing trash <g> ?

Note that I am OK with a method that clears all VersaMail folders as my
notebook is my primary email workstation

Thanks in advance,
Harnek

Archived from groups: comp.sys.palmtops (More info?)

"S. Harnek" <harnek@magix.com.sg> wrote in message
news:cf50r9$j4c$1@mawar.singnet.com.sg...
> Hi All,
>
> I have a Tungsten W and use VersaMail 2.5.2 for on-the-move email access
via
> GPRS.
>
> I have a problem whereby I can do everything on VersaMail with no
problems,
> including moving emails to Trash. But on attempting to clear the VersaMail
> Trash, the system issues a FATAL RESET and reboots.
>
> I have done a hard reset of the system and synchronised but it does not
> help. It used to work in the beginning but not now.
> Also, I have still 7.9M of 15M free on the handheld memory. The Trash
shows
> 60+ messages, mostly in the 2KB size range with about 5 in the 5 in the
40KB
> size range.
>
> I have gone to the palmone knowledge base but nothing there helps.The
> closest article talked about ensuring sufficient memory but I seem to have
> that as stated above.
>
> Anyone has any ideas about how I can resolve my overflowing trash <g> ?
>
> Note that I am OK with a method that clears all VersaMail folders as my
> notebook is my primary email workstation
>
> Thanks in advance,
> Harnek
>

I can't help, but I want to chime in. My VersaMail on Tungsten E has never
worked properly. Palm techies told me that it cannot sync local folders, set
it up to get to an e-mail account. I did that, and it never reached the
account. But it DID get the local file, just like it "cannot" do. Aaaargh.