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Athlon 64 X2 Dual Core freeze in Vista x64

Last response: in CPUs
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June 10, 2008 12:27:17 PM

Hello,
this is my first post on these forums, be kind :)  I hope my questions isnt a duplicate of thousends before me - at least I wasnt able to find the answer using the search engine.


The Issue
I recently bought a new processor, a AMD Athlon 64-bit dual Core(you can find my exact info in the dxdiag quote further down on page), upgrading from a Athlon 64-bit single core. Running on Vista 64-bit Ultimate together with a ATI Radeon 3850 AGP graphic card on a MSI Ultra3 motherboard, yes, this is the 939 socket version. Everything was running just fine before i installed my new processor. I took out the processor and installed the new one. Booted the system and it seemed to work out - until the ATI Radeon Display Drivers(latest version; 8.5) launched/booted and the system froze. I rebooted in safe mode and nothing was wrong. Re-installed Windows Vista Ultimate and everything, again, seemed to work fine untill i installed the CCC[Catalyst Control Center 8.5 suite] and rebooted the system and it froze again after hitting desktop.
I've uninstalled the display drivers in safe mode, booted the system and uninstalled all the Catalyst software, installed the default windwos VGA drivers while i'm trying to find a solution to this problem.

So to sum up: My windows vista 64-bit freezes when I use the ATI radeon drivers for my graphic card after upgrading my cpu to a Athlon dual core.

Additional Info
Motherboard driver: 1.0d something(latest for my motherboard on the MSI website)
Graphic card: ATI Radeon HD 3850 AGP
  1. ------------------
  2. System Information
  3. ------------------
  4. Time of this report: 6/10/2008, 13:57:49
  5. Machine name: xxx
  6. Operating System: Windows Vista™ Ultimate (6.0, Build 6001) Service Pack 1 (6001.longhorn_rtm.080118-1840)
  7. Language: Norwegian (Bokmål) (Regional Setting: Norwegian (Bokmål))
  8. System Manufacturer: NVIDIA
  9. System Model: AWRDACPI
  10. BIOS: Phoenix - AwardBIOS v6.00PG
  11. Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ (2 CPUs), ~2.0GHz
  12. Memory: 3710MB RAM
  13. Page File: 819MB used, 6790MB available
  14. Windows Dir: C:\Windows
  15. DirectX Version: DirectX 10
  16. DX Setup Parameters: Not found
  17. DxDiag Version: 6.00.6001.18000 32bit Unicode
  18. ---------------
  19. Display Devices
  20. ---------------
  21. Card name: Standard VGA Graphics Adapter
  22. Manufacturer: (Standard display types)
  23. Chip type: ATI ATOMBIOS
  24. DAC type: 8 bit
  25. Device Key: Enum\PCI\VEN_1002&DEV_9505&SUBSYS_95051002&REV_00
  26. Display Memory: n/a
  27. Dedicated Memory: n/a
  28. Shared Memory: n/a
  29. Current Mode: 1152 x 864 (32 bit) (1Hz)
  30. Monitor: Hansol 710E/710A/710Aplus
  31. Driver Name: vga
  32. Driver Version: 6.00.6001.18000 (Norwegian (Bokmål))
  33. DDI Version: unknown
  34. Driver Attributes: Final Retail
  35. Driver Date/Size: 1/21/2008 04:48:57, 14848 bytes
  36. WHQL Logo'd: n/a
  37. WHQL Date Stamp: n/a
  38. Device Identifier: {D7B71EE2-D645-11CF-E235-74A2AFC2CB35}
  39. Vendor ID: 0x1002
  40. Device ID: 0x9505
  41. SubSys ID: 0x95051002
  42. Revision ID: 0x0000
  43. Revision ID: 0x0000
  44. Video Accel:
  45. Deinterlace Caps: n/a
  46. DDraw Status: Not Available
  47. D3D Status: Not Available
  48. AGP Status: Not Available
June 10, 2008 12:49:46 PM

I am no expert in this matter but have you checked your MB support site to see if the version of the BIOS in use supports the new CPU you just put in. That's the first thing I would check.
June 11, 2008 8:04:20 AM

Hello, I'm still getting these errors. I've now downgraded to windows XP pro SP3 and its running fine, except that my computer locks up once I start a game. I find it really hard to find a solution to these problems. I get a event 11 when i Crash in xp
  1. Event Type: Error
  2. Event Source: PlugPlayManager
  3. Event Category: None
  4. Event ID: 11
  5. Date: 10.06.2008
  6. Time: 20:52:33
  7. User: N/A
  8. Computer: SIMON
  9. Description:
  10. The device Root\LEGACY_FLASHSYS\0000 disappeared from the system without first being prepared for removal.
  11.  
  12. For more information, see Help and Support Center at <a href="http://go.microsoft.com/fwlink/events.asp" rel="nofollow" target="_blank">http://go.microsoft.com/fwlink/events.asp</a>.
  13. Data:
  14. 0000: 00 00 00 00 ....

Thing is my CPU seems to be stable and so does my graphic card. So i wonder what is causing them. Hope there is someone here who can help. Regards, Simon.
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