Update Issue

Just updated a HP desktop Vista Home Premium machine. Boot goes to the welcome screen then goes black. My monitor has a power and a video signal light and both remain on. Have never had success with the selective startup but it might be my inexperience with it.

In safe mode with networking I can get online to post this issue and obviously the display is working. Looking for guidance on this.
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  1. mnewsome said:
    Just updated a HP desktop Vista Home Premium machine. Boot goes to the welcome screen then goes black. My monitor has a power and a video signal light and both remain on. Have never had success with the selective startup but it might be my inexperience with it.

    In safe mode with networking I can get online to post this issue and obviously the display is working. Looking for guidance on this.


    What type of update did you do ? In safe mode, go to add/remove programs (show updates) and uninstall the update.
  2. ksiemb said:
    What type of update did you do ? In safe mode, go to add/remove programs (show updates) and uninstall the update.

    The update was SP1 but uninstalling still leaves a black display. The monitor has a power led and a video signal led... both on. Still need some guidance. I know about scripts that might address such issues without the benefit of video. Hoping for specific guidance on this issue.
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