Windows 7 Toshiba Laptop won\'t recognize my new battery.

Hello My name is Cerida I need help I purchased a New Laptop battery for my toshiba window vista laptop and the laptop won't recognize the new battery the battery icon shows a big red X on the battery why is this and how can I fix it? Please help me thanks
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More about windows toshiba laptop recognize battery
  1. Did you purcase the battery from Toshiba or from an aftermarket source?
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