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Gateway problems

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ssgciscokid   08-08-2009 at 02:29:36 AM

i bought a gateway fx6800 my problem is when i tried to install one external hard drive in one of the two sata ports my computer would not recognize the hard drive. After spending hours on the phone with gate way I still have not got it fixed what can I do.

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Bronze Storage badge r_manic   08-10-2009 at 08:08:25 AM
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After you've plugged in the new hard disk, does it appear within your BIOS menu? You can also try mixing up where the drives are plugged in, and their respective cables.

------------------------------ Desktop | E7300 | P5KPL-AM | 2GB DDR2 667MHz | NVIDIA 9500 GT | ST3320613AS | w2228h
XPS M1330 | T8300 | Dell 0U8042 | 2GB DDR2 800MHz | NVIDIA 8400M GS | WD2500BEVS-75US | 1280 x 800
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ssgciscokid   08-15-2009 at 07:54:21 PM
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they are storage slots where the hard drive slides in and their is a connection port where it hooks up to the mother board http://www.gateway.com/systems/series/529598057.php any help is grate and thank you

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