My computer has gone into 'safe mode' I can't get into files etc.. etc.. I have tried rebooting in 'normal mode' - just not happening.
I 'think' the problem occurred when I loaded Tune Up Utilities 2013 - then realizing there was a charge after one days scan - I changed my mind and tried to remove from my computer. I suspect, unwittingly I may have removed something else with it which is why in 'safe mode'
I am not a confident pc user and after being bombarded with all sorts of try our scan and pay for fix messages I am now too confused to trust anything.
Isn't there just a way of putting right (and back into normal mode) without incurring cost over the internet??
Grateful thanks in anticipation of a helpful reply!!
Regards
Julie
PS:
I 'think' the problem occurred when I loaded Tune Up Utilities 2013 - then realizing there was a charge after one days scan - I changed my mind and tried to remove from my computer. I suspect, unwittingly I may have removed something else with it which is why in 'safe mode'
I am not a confident pc user and after being bombarded with all sorts of try our scan and pay for fix messages I am now too confused to trust anything.
Isn't there just a way of putting right (and back into normal mode) without incurring cost over the internet??
Grateful thanks in anticipation of a helpful reply!!
Regards
Julie
PS:
[Microsoft(R)Windows(R)Build 6002:Service Pack 2)/quote] This is what is showing on my screen.