An attempt to log on and write I could not access the word processor because I was told I need the serial number for the activity. I have not had this problem before.
More aboutfind serial number word processor
Hello and welcome to Tom's Hardware Forums.
Which word processor are you using? If it's Microsoft Office Word and you don't have the original packaging, it's simpler to go to http://www.openoffice.org and download OpenOffice - currently still free of charge and just as good as Word. It will work with your existing documents as well as creating new ones.