Tom's Hardware > Forum > Storage > Hard Disks > Gateway fx6800: second hd through hotswap tray not working

Gateway fx6800: second hd through hotswap tray not working

Forum Storage : Hard Disks - Gateway fx6800: second hd through hotswap tray not working

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As the title suggest I recently got the gateway fx6800, it comes with a hot swap dual drive tray. Ive only been able to get the computer to recognize the drive once, and that was when i plugged the drive in while the machine was running. Today after booting back up i realised that it didnt recognize it anymore. Ive checked the bios and when the drive is in it recognizes it under Port 0 but when i get to the desk top its not there.

Also another perculiar problem is when I have the drive in the tray and plugged in my computer takes approx 1 min to boot where when its not in the tray it boots rather quickly. Any help would be appreciated.

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It might the drive you're trying to hotswap? Exactly what is it? And what does your Gateway use to hot swap? SATA?

Did you read the manual on "hot swap" ? If it is a SATA drive hot swap is only supported under vista and it needs to be "ejected" by the OS to prevent damage to the drive and the board.
This is like the E-Sata option that is offered by other manufacturers

Message edited by shabaa on 08-14-2009 at 02:30:05 PM

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Reply to shabaa

The drive is a maxtor maxline plus II 250gb sata drive.
GAteway uses a built in sata hotswap trya feature:
http://www.gateway.com/systems/product/529668210.php
I got it at tiger direct refurbed for $699.00

I didnt receive any manual with it as it is a refurb. Theres a pdf on it about the system (their manual?) and it simply says to install the drive and vista will recognize it.

Rigth now the only time I can get vista to recognize the drive is to let the computer go to sleep then wake it up, then itll access the drive.

I still dont get the long boot time tho, if the drive is in it takes forever (3 minutes) if not it boots right away (35 seconds)

Reply to Burketh

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Gateway fx6800: second hd through hotswap tray not working

Forum Storage : Hard Disks - Gateway fx6800: second hd through hotswap tray not working