Hardware id missing

[karendee50]

i plug in my phone /usb and it sats hardware id is missing

 

[ksiemb]

i plug in my phone /usb and it sats hardware id is missing

Try plugging it in before you switch on the computer....

 

[Saga Lout]

Hello and welcome to Tom's Hardware Forums.

It will only show up as a generic disk drive so long as it has an SD card or a MicroSD.