Unable to install driver for windows xp

Hello, Cannot get windows xp to install a cd rom or dvd player it says they are there but there is a yellow exclamation point over both of them. it happens on every cd I install even a sata cd. I think it is something in the reg but unsure what to do once in there.
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More about unable install driver windows
  1. First, delete the upper and lower filters.
    http://support.microsoft.com/kb/982116

    If that doesn't fix it, run this Fixit scan.
    http://support.microsoft.com/gp/cd_dvd_drive_problems
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