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Poll: Comcast customer serice. Good, bad, or sucktastic?

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Last response: in Components
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Do you have Comcast? Rate their customer service (TV, Phone, Cable Internet) on a 1-5 scale. 5 being best, 1 being worst.

Total: 2 votes (1 blank vote)

  • 5 - I love Comcast. They are Comcastic!! Whatever that means.
  • 100 %
  • 4 - They have pretty good customer service. I would recommend Comcast.
  • 0 %
  • 3 - Average, they are alright.
  • 0 %
  • 2 - They are terrible
  • 0 %
  • 1 - I hate Comcast customer service.
  • 0 %
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I really think Comcast has been lazy to fix their bad customer service because they are a monopoly in many places and don't see any profit in doing so. I pay Comcast for Cable Television, I used Qwest for DSL and phone service. I plan to switch to satellite TV in the future.
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makotech222 said:
i hate comcast too especially right now. my cables been going 56k speeds for no reason and its going on and off.
You need to jack them up and get someone out there.

@pcgamer12, Your story baffles me, I never would have put up with that crap. You needed to call early during office hours and keep going up the line until you got someone that wasn't completely brain dead. Once you got it worked out you needed to tell them that they needed to switch you on remotely immediately. If someone who wasn't brain dead said you were all straightened out but they had to come out (which is total BS) then I would have gotten their name and position and said you have until 6PM or you will lose a customer to Direct TV. Additionally you would make certain that their bosses were made aware, no ifs ands or buts.

Direct TV isn't that bad, I sh!t canned Comcast once and used it for about five years, it works OK... Nah, they suck too.
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