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Issues with Intel Matrix Storage 8.9.0.1023

Last response: in Storage
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August 21, 2009 6:54:19 PM

Hi

Have been having BSOD (0x7e and 0x4e) and Data lost issues after a failed Raid 0 & 1 Array (Intel Matrix Raid) on 2 seagate 500gig 7200.11 hdd volumes after installing the latest intel Matrix Storage Manager 8.9.0.1023.

Suspecting faulty seagate hdd's i've decided to install 2 WD Caviar Black 1 Tb in a RAID 1 only configuration in my rig, only the suffer BSOD again after installing the latest intel matrix storage manager mentionned above plus the 2 seagate HDD didn't have any hardware faults using the seagate SMART diagnostics. Now suspecting faulty drivers i've decided to install the previous intel drivers 8.8.1009 and since then my rig works perfectly.

Is there anybody out there having these similar issues lately ?

Specs.
Intel Core 2 Q6600 oc at 3ghz
Gigabyte GA-EP45-UD3P Bios F9
8 GB Corsair Dominator DDR 5-5-5-15 @ 1066 2.08V (Stable)
Pionner Blu Ray Recorder BDR-203 Firmware 1.10
2 WD Caviar Black 1Tb in RAID 1
Nvidia Geforce GTX285
Windows Vista x64 Ultimate
Volumes (partitions) are set has Dynamic Disks

Thanks
August 24, 2009 9:35:25 PM

i've forwarded this post to intel and i have received this response.
at least they're aware of this issue.

Quote:
Thank you for contacting Intel Technical Support.

1. As we understand you are having volume failures with the latest Intel® Matrix Storage Manager version 8.9.0.1023.

2. We are aware of the situation and at this point we researching on this issue. As a general recommendation we would suggest you to update the firmware of the hard drives being used, update the BIOS of your system and update the Intel® Matrix Storage Manager option ROM (you may need to contact the motherboard manufacturer in order to do so) and test if the issue persists.

3. However, we appreciate your feedback on this matter. We will make you’re your comment reaches the proper department for future consideration.

For your convenience, the Intel® Matrix Storage Manager offers Top Technical Issues and FAQs at this link:
http://support.intel.com/support/chipsets/imsm/
Which includes the latest technical articles, FAQs, and support information for this product.

Downloads about this product can be found at:
http://downloadcenter.intel.com/Product_Filter.aspx?Pro...

If you feel the issue has been solved, we would really appreciate if you would let us know.

Sincerely,

Diego A.
Intel Technical Support


if anybody whant's to submit a issue to intel use this link

http://supportmail.intel.com/scripts-emf/welcome.aspx?i...

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